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XG 1st WORLD TOUR “The first HOWL” Landing at Brussels Announcement

Thank you for your continued support of XG. 
We would like to inform you about the XG 1st WORLD TOUR “The first HOWL" Landing at Brussels.
Please check the following information carefully so that you can have an enjoyable time with XG.

【Important Notice to Ticket Purchasers for XG 1st WORLD TOUR “The first HOWL" Landing at Brussels】

<General Information>
● Door timings:
- VIP Check-In: 5:00PM
- VIP Doors Open: 5:30PM
-VIP Check-In Close: 6:00PM
- VIP Soundcheck Party: 6:15PM
- Doors Open to Public: 6:30PM
- Show Time: 8:00PM


● Admission by full ticket only, printed/electronic tickets must be produced for admission.
● There will be security checks at designated security checkpoints, ticket holders are advised to arrive early.
● Ticket Holders with prohibited items will not be allowed access.
● No re-entry permitted

<Regarding Fan Letters>
● We will provide a box within the venue for the collection of fan letters.
● Only fan letters with greetings from our ALPHAZ are permissible.
● Cash, gift vouchers, photographs, items, or anything other than letters are strictly prohibited.
● As items other than fan letters cannot be returned, we regretfully must dispose of them if received, and we appreciate your understanding in advance.

<Regarding Fan Goods>
● The use of light or sound-emitting devices other than official merchandise is prohibited.
● Please use any cheering merchandise at chest height during the performance. Please be considerate of those around you during the show.
● Banners etc. using the portraits and logos of the artists are permitted. Fan goods made for your own enjoyment are permitted. Any production, sale, or distribution of such goods for commercial purposes is strictly prohibited.
● Please do not make or use cheerleading goods of a size that may cause inconvenience to other visitors and fans.

<Regarding Guest-Initiated Events>
● Initiatives or fan activities initiated by guests within the venue or during the performance may potentially disrupt the operation and production of the event. 
※Only pre-approved fan activities are allowed.

<Regarding Unauthorized Merchandise>
● The sale of unofficial merchandise within the premises, as well as in nearby facilities or public spaces, is strictly prohibited.
●  In cases of malicious intent, we reserve the right to take necessary legal action.

<Audio, photography & videography policy>
● You are allowed to take photos and videos during the live performance.
● You may also post them to your social network. However, please observe the following rules:
- Photographic equipment is limited to smartphones only.
- The use of cameras such as SLRs and digital cameras is prohibited.
- Please refrain from using a tripod, smartphone telescope, selfie stick, or other holder to take pictures.
- Streaming and other video distribution is prohibited.
- Please refrain from using communication apps or video calls.
- Please be considerate of the people around you who may be captured in your photography.
- We may take action if we find any malicious photography or posts that may cause inconvenience to surrounding guests.
- During the performance, we kindly ask that you either remain in your assigned seat or stand in your seating area for viewing. 
- Actions such as leaving your seat, rushing forward, leaning out, etc., are strictly prohibited.
- On the day of each performance, please listen for announcements within the venue for any additional instructions.

<Prohibited Items>
● The bringing of electronic devices (such as professional cameras, binoculars with recording capabilities, recorders, and video recording equipment), as well as hazardous items, into the venue is strictly prohibited.
● The following restricted/prohibited items are NOT permitted into the venue
-All visitors are requested to come to the venue on time, not to bring luggage, (large) handbags or (back)packs and to respond correctly to any requests from security.
-Children under 12 who are not accompanied by an adult will not be admitted to the venue. Accompaniment by an adult is also strongly recommended for young people aged between 12 and 16.
-It is forbidden to enter our venues with bottles, cans, alcohol, sound recording devices, film and photo cameras (smartphones equipped with a photo function are, however, tolerated), fireworks and objects that may pose a safety hazard. If these rules are violated, the police will be called in. Entering the venue implies consent to possible searches.
-Be•at cannot be held liable in any way for theft or loss of objects brought along, not even if they have been placed in a locker.
-The be•at venues have a zero-tolerance policy on drug use and excessive and/or bothersome alcohol consumption. Violation of this may result in denial of access to the venue, without any right to compensation for the offender. Be•at is free to request the assistance of the police. In no way can be•at be held liable for damage to persons or property resulting from drug or alcohol consumption.
-Sexual or other transgressive behavior will in no way be tolerated and may lead to denial of access to the venue, without any right to compensation for the perpetrator. Be•at is free to request the assistance of the police.
-There is an absolute ban on smoking in our venues. This ban also applies to the use of e-cigarettes/vaping. Be•at points out that in case of violation, the authorized services may draw up an official report or issue a fine (with or without immediate collection). Smokers can, however, leave the building on presentation of their ticket to light a cigarette outside. The ticket barcode is also scanned on re-entry.
-Be•at opts for cashless. Sales in our venues are exclusively electronic, using a bank card. It is also possible to buy a rechargeable debit card. Loading it with cash is only possible at the information desks.
-Throwing objects of any kind is not allowed in the venues of be•at in order to preserve everyone's safety.
-Visitors must comply with any measure imposed by be•at to preserve the safety and/or health of everyone. Visitors shall comply with any directive given in this regard on the spot by the venue staff, failing which they may be asked to leave the venue.
-As a visitor to a be•at venue, you subscribe to be•at's sustainability policy. Waste should be sorted in accordance with the instructions of be•at and its staff.
-Reusable cups belong to be•at and may not be stolen in any way.
-As a spectator, please bear in mind that an event may be filmed. In the case of film or TV recordings, there is a chance that you may be portrayed.
-Photos or videos taken during the event may be used by the visitor for private use only.

Any other items as determined by the Organiser that may cause injury or public nuisance 
Venue Management reserves the right to prohibit and/or remove any items from the venue at any time



<Regarding VIP ticket holders’ benefits>
► Soundcheck Party

● All VIP ticket holders are required to present their valid ticket for verification purposes into the venue.
● Wristbands will be handed out before entering the venue. Please keep them on throughout the show.
● Doors for the VIP Soundcheck Party will open at 5:30 PM
● Strictly no photography and videography during the VIP Soundcheck party, patrons found with prohibited items such as cameras or taking photos/videos will be escorted out of the venue.
● After Soundcheck ends, all VIP ticket holders need to exit the hall and re-enter once again for the main show.

► Send-Off Event
● VIP ticket holders are to remain at their standing location after the concert has ended. Ushers will guide you accordingly, kindly follow their instructions.
● Please ensure that you have your ticket with you AND that your wristband is still on after the concert.
● The send-off party is non-transferable. If the wristband is tampered with, you will not be allowed to attend the send-off party.
● Strictly NO photography & videography is allowed during the send-off party, patrons found taking photos/videos will be escorted out of the venue.

► VIP Fan Benefits Redemption Instructions
● Collection Time: From 5:00 PM
● Location: Main Entrance of the Venue - Look for the VIP Queue Lines
● The following instructions are for VIP ticket holders who wish to collect their VIP Laminate and Lanyard, and Exclusive Photo-card Collectible:
- A valid ticket (printed or electronic) and a valid ID of the ticket purchaser must be shown for verification purposes during redemption.
 - Each VIP ticket holder can only collect ONE (1) VIP Wristband, ONE (1) VIP Laminate & Lanyard, and ONE (1) photo card.
 - VIP ticket holders must collect their benefits prior to the sound check party.
 - Latecomers will not be offered benefits, please ensure you make your redemption within the stipulated timings above.
- Any items not collected by the VIP check-in ends will be deemed as automatic forfeiture of the benefit.

Please cooperate with the staff at the venue and follow their directions. 
XG and all XG staff look forward to seeing you at the event.
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