Thank you for your continued support of XG.
We would like to inform you about the XG 1st WORLD TOUR “The first HOWL" Landing at Las Vegas.
Please check the following information carefully so that you can have an enjoyable time with XG.

【Important Notice to Ticket Purchasers for XG 1st WORLD TOUR “The first HOWL" Landing at Las Vegas】

<General Information>
● Door timings:
- VIP Check-In: 1:00PM
- VIP Doors Open: 5:00PM
- Doors Open to Public: 7:00PM
- Show Time: 8:00PM

● Admission by full ticket only, printed/electronic tickets must be produced for admission.
● There will be security checks at designated security checkpoints, ticket holders are advised to arrive early.
● Ticket Holders with prohibited items will not be allowed access.
● No re-entry permitted

<Regarding Fan Letters>
● We will provide a box within the venue for the collection of fan letters.
● Only fan letters with greetings from our ALPHAZ are permissible.
● Cash, gift vouchers, photographs, items, or anything other than letters are strictly prohibited.
● As items other than fan letters cannot be returned, we regretfully must dispose of them if received, and we appreciate your understanding in advance.

<Regarding Fan Goods>
● The use of light or sound emitting devices other than official merchandise is prohibited.
● Please use any cheering merchandise at chest height during the performance. Please be considerate of those around you during the show.
● Banners etc. using the portraits and logos of the artists are permitted. Fan goods made for your own enjoyment are permitted. Any production, sale, or distribution of such goods for commercial purposes is strictly prohibited.
● Please do not make or use cheer leading goods of a size that may cause inconvenience to other visitors and fans.


<Regarding Guest-Initiated Events>
● Initiatives or fan-activities initiated by guests within the venue or during the performance may potentially disrupt the operation and production of the event.
※Only pre-approved fan-activities are allowed.

<Regarding Unauthorized Merchandise>
● The sale of unofficial merchandise within the premises, as well as in nearby facilities or public spaces, is strictly prohibited.
● In cases of malicious intent, we reserve the right to take necessary legal action.

<Audio, photography & videography policy>
● You are allowed to take photos and videos during the live performance.
● You may also post them to your social network. However, please observe the following rules:
- Photographic equipment is limited to smartphones only.
- The use of cameras such as SLRs and digital cameras is prohibited.
- Please refrain from using a tripod, smartphone telescope, selfie stick, or other holder to take pictures.
- Streaming and other video distribution is prohibited.
- Please refrain from using communication apps or video calls.
- Please be considerate of the people around you who may be captured in your photography.
- We may take action if we find any malicious photography or posts that may cause inconvenience to surrounding guests.
- During the performance, we kindly ask that you either remain in your assigned seat or stand in your seating area for viewing.
- Actions such as leaving your seat, rushing forward, leaning out, etc., are strictly prohibited.
- On the day of each performance, please listen for announcements within the venue for any additional instructions.

<Prohibited Items>
● The bringing of electronic devices (such as professional cameras, binoculars with recording capabilities, recorders, and video recording equipment), as well as hazardous items, into the venue is strictly prohibited.
● The following restricted / prohibited items are NOT permitted into the venue
• Outside food or beverage is not permitted inside the venue. There are full-service bars located on all 3 levels.
• No backpacks or bags of any size will be allowed in, only one personal item per attendee, no more than 9 x 5 x 2 (a small clutch or wallet).
• Any cameras with interchangeable/detachable lens (no professional photography)
• Binoculars
• Monopods / Selfie Sticks / Tripods
• Cans/ Metal / Glass / Plastic Containers
• Bottles/ Flasks
• Laptops / Tablets
• Hydro Flasks
• Firearms / Pocket Knives / Mace
• Pepper Spray
• Illegal Drug or Substances
• Flammable Liquids
• Aerosol Cans
• Permanent Markers
• Flashlights
• Laser Pointers
• Light/Glow Sticks
• Flares
• Fireworks
• Balloons
• Balls
• Skateboards
• Scooters
• Rollerblades
• Helmets
• Coolers
• Folding Chairs
• Flowers
• Booster Seats
• Chains
• Spiked or Studded Belts / Bracelets / Shoes
• Unapproved pamphlets / Handouts / Flyers
• Clothing / Garments / Signs Displaying Explicit Language / Derogatory Characterizations
• Signs / Flags / Banners exceeding 11” x 17” or attached to Pole/Stick

- Any other items as determined by the Organiser that may cause injury, or public nuisance
- Venue Management reserves the right to prohibit and/or remove any items from the venue at any time

* Smoking or vaping is not permitted anywhere inside. Guests who wish to smoke will need to exit the theater



<Regarding VIP ticket holders’ benefits>
► Soundcheck Party
● All VIP ticket holders are required to present their valid ticket for verification purposes into the venue.
● Wristbands will be handed out before entering the venue. Please keep them on throughout the show.
● Strictly no photography and videography during the VIP Soundcheck party, patrons found with prohibited items such as cameras or taking photos/videos will be escorted out of the venue.
● After Soundcheck ends, all VIP ticket holders need to exit the hall and re-enter once again for the main show.

► Send-Off Event
● VIP ticket holders are to remain at their standing location after the concert has ended. Ushers will guide you accordingly, kindly follow their instructions.
● Please ensure that you have your ticket with you AND that your wristband is still on after the concert.
● The send-off party is non-transferable. If the wristband is tampered with, you will not be allowed to attend the send-off party.
● Strictly NO photography & videography is allowed during the send-off party,patrons found taking photos/videos will be escorted out of the venue.

► VIP Fan Benefits Redemption Instructions
● Collection Time: From 1:00PM to 5:00PM
● Location: Between Primose Hall and 24 Oxford
● The following instructions are for VIP ticket holders who wish to collect their VIP Laminate and Lanyard, and Exclusive Photo-card Collectible:
- A valid ticket (printed or electronic) and a valid ID of the ticket purchaser must be shown for verification purposes during redemption.
- Each VIP ticket holder can only collect ONE (1) VIP Wristband, ONE (1) VIP Laminate & Lanyard, and ONE (1) photo-card.
- VIP ticket holders must collect their benefits prior to the sound check party.
- Latecomers will not be offered benefits, please ensure you make your redemption within the stipulated timings above.
- Any items not collected by 5:00pm will be deemed as automatic forfeiture of the benefit.

Please cooperate with the staff at the venue and follow their directions.
XG and all XG staff look forward to seeing you at the event.