XG OFFICIAL MERCHANDISE “XG PRODUCTS 3” Launch Details!
In commemoration of XG's first world tour, "XG 1st WORLD TOUR “The first HOWL,” the release of official merchandise "XG PRODUCTS 3" has been confirmed!
Finally, the XG official light stick is here! Featuring a design reminiscent of a spaceship, it comes with a trigger-style button and can switch between member colors in 7 shades and auto color change (with wireless control function). Additionally, a variety of deluxe items are available, including custom parts to personalize the light stick to each member, collaboration items such as the "XG×Tamagotchi" produced by the members, which has already been announced on XG's YouTube channel and has garnered attention, and snacks from "Shorakuen" which is themed after a souvenir shop in a Togenkyo. There are also essential travel goods for the world tour!
========================================================
There are three ways to purchase XG 1st WORLD TOUR “The first HOWL” MERCHANDISE.
Please choose the purchasing method that best suits your convenience.
========================================================
① Online Sales: Purchase online → Delivery to your home
Please review [Regarding Online Pre-Sales]
※ If you purchase through online pre-sales, there is a possibility that some items may not be delivered in time for the Japan performances. If you wish to use "XG OFFICIAL LIGHT STICK Ver.1" and other XG 1st WORLD TOUR "The first HOWL" MERCHANDISE on the day of the performance, please use either the ② Venue Pickup Service or ③ Venue Sales.
Before placing your order, please be sure to check the shipping status of the desired items on the "Product Information" page.
② Venue Pickup Service: Pre-purchase online → Pickup at the venue
Please review [Regarding Pre-Purchase / Venue Pickup]
※ Venue pickup service is available only for Japan performances.
③ Venue Sales: Purchase at the venue
Please review [Regarding Venue Sales]
※ For performances held outside of Japan, only certain items may be available for venue sales. Please note that venue sales may not be possible due to various circumstances.
※ Changes in pickup methods, quantities, colors, sizes, payment methods, or cancellations due to customer convenience are not accepted.
＜Purchase Limit＞
Up to 3 items per transaction per person for each product (excluding some items)
●3in1 Multifunctional Portable Fan: Limit two per person (Online Sales)
※ The number of items available for purchase may be subject to change based on sales conditions.
-----------------------------------------------------------------------------------------------------
①【Regarding Online Pre-Sales】
＜ALPHAZ Pre-Sales＞
Sales Period: From May 1, 2024 (Wed) 12:00 PM to May 7, 2024 (Tue) 10:00 AM JST/KST
Sales Site: XG OFFICIAL SHOP
XG 1st WORLD TOUR “The first HOWL” MERCHANDISE
https://shop.xgalx.com/collections/1st-world-tour-merchandise
→ Register for XG OFFICIAL FANCLUB “ALPHAZ” here: https://xg.pasch.fan/
※ After selecting desired items on the XG OFFICIAL SHOP website, you can purchase them by logging in with your "ALPHAZ" member information.
＜XG OFFICIAL SHOP General Sales＞
Sales Start: From May 7, 2024 (Tue) 12:00 PM JST/KST onwards
Sales Site: XG OFFICIAL SHOP
XG 1st WORLD TOUR “The first HOWL” MERCHANDISE
https://shop.xgalx.com/collections/1st-world-tour
※ Please note that delivery of the items may not arrive in time for the scheduled performances. Before placing your order, please check the delivery status on the "Product Information" page of the desired item and then proceed with your order. For those who wish to use the items at the Osaka performances on May 18 (Sat), and 19 (Sun), and the Yokohama performances on May 25 (Sat), and 26 (Sun), please be sure to use the venue pickup service or venue sales.
-------------------
※ Please note that it is not possible to pick up items at the venue for purchases made through <ALPHAZ Pre-Sales> and <XG OFFICIAL SHOP General Sales>.
※ Even within the sales period, sales may end if the planned quantity is reached, so please understand in advance.
※ Items are limited in quantity. Please note that sales will end once items are sold out.
※ This product may exhibit minor scratches, scuffs, dents, folds, tears, or dirt on the outer vinyl packaging during export, but returns or exchanges based on these reasons cannot be accepted. Please understand this in advance.
※ Once the shipment is ready, we will inform you via the "Shipment Completed Email".
※ Before placing your order, please check the delivery status listed on the "Product Information" page of the desired item.
※ If you purchase multiple items separately, the delivery date will be determined by the item with the latest arrival.
※ Due to various reasons such as overseas distribution issues and inclement weather, there may be delays in the delivery of the items, please note that we cannot accept cancellations of orders due to delivery delays. Please understand this in advance.
※ We regret to inform you that we cannot respond to inquiries regarding delivery schedules, etc. Please understand this in advance.
②【Pre-Purchase / Venue Pickup】
※ Venue pickup service is available only for Japan performances.
＜ALPHAZ Pre-Sales＞
● Sales Period: May 1, 2024 (Wed) 12:00 PM ～ May 7, 2024 (Tue) 10:00 AM JST/KST
＜General Sales＞
● Sales Start: May 7, 2024 (Tue) 12:00 PM ～ May 12, 2024 (Sun) 11:59 PM
＜Venue Pickup Schedule＞
● Osaka-Jo Hall Pickup Period:
May 18, 2024 (Sat) 11:00 AM ～ 4:30 PM JST/KST
May 19, 2024 (Sun) 10:00 AM ～ 2:30 PM JST/KST
● K-Arena Yokohama Pickup Period:
May 25, 2024 (Sat) 10:00 AM ～ 4:30 PM JST/KST
May 26, 2024 (Sun) 09:00 AM ～ 2:30 PM JST/KST
＜Venue Pickup Application Special Site＞
https://shop.mu-mo.net/st/special/xg2405/
When making your initial purchase, you will need to register for an account and +ID with the shop (free of charge).
Please remember to keep a record of the email address and password you used for registration, as they will be required when receiving your merchandise.
Additionally, your +ID is acquired when you become an ALPHAZ member, so there is no issue if you have the same account.
You can register for a new accounthere
＜Venue Pickup Purchase Method＞
1. Visit the Venue Pickup Application Special Site and select your desired date and time for pickup at the venue.
2. Add the merchandise you wish to purchase to your cart.
3. Choose your payment method.
4. After completing your application, check your "Venue Purchase History" from your My Page.
5. Regarding merchandise pickup:
Prepare either A or B and come to the merchandise pickup counter inside the venue.
A: If your +ID registered with ALPHAZ is the same as the one used when placing your order, please present the QR code from "TICKET" in ALPHAZ.
B: If you do not have the ALPHAZ app, please present the QR code from the purchase history URL of mu-mo SHOP below.
You will need the order number (as stated in the purchase completion email) and the phone number registered at the time of purchase for verification.
Purchase History URL: https://shop.mu-mo.net/avx/sv/mypordhist02
※This is different from face-to-face tent sales.
※Please read the precautions carefully before placing your order.
For more information on using the venue pickup service, please visit the special site:
https://shop.mu-mo.net/st/special/xg2405/
③【Regarding Venue Sales】
※For performances held outside of Japan, venue sales may be limited to certain merchandise only. Please note that there is a possibility that venue sales may not be available due to various circumstances.
● Venue: Osaka-Jo Hall (Osaka)
● Date: May 18, 2024 (Saturday)
Doors open at 4:00 PM / Show starts at 5:00 PM / Merchandise sales from 11:00 AM until approximately 30 minutes after the end of the show
● Date: May 19, 2024 (Sunday)
Doors open at 2:00 PM / Show starts at 3:00 PM / Merchandise sales from 10:00 AM until approximately 30 minutes after the end of the show
● Venue: K-Arena Yokohama (Kanagawa)
● Date: May 25, 2024 (Saturday)
Doors open at 4:00 PM / Show starts at 5:00 PM / Merchandise sales from 10:00 AM until approximately 30 minutes after the end of the show
● Date: May 26, 2024 (Sunday)
Doors open at 2:00 PM / Show starts at 3:00 PM / Merchandise sales from 09:00 AM until approximately 30 minutes after the end of the show
＜Payment Methods＞
Payment methods accepted include cash, credit cards, electronic money, and code payments.
● Regarding Credit Card Usage:
JCB / VISA / Mastercard / AMERICAN EXPRESS / Diners Club
● Regarding Electronic Money Usage:
iD / QUICPay / Transportation IC
● Regarding Code Payment Usage:
PayPay / dPayment / auPay / Rakuten Pay / WeChat Pay / Alipay / Merpay
※ Credit card payments are accepted for lump-sum payments only.
※ Depending on signal reception and crowd conditions, we may temporarily suspend credit card and code payments. We appreciate your understanding.
※ Sales at the venue are expected to be very crowded. To alleviate congestion, advance sales of goods will be conducted before the venue opens for the live performance. Customers without tickets can also use the goods sales service.
※ All prices include tax.
※ Sales times may change depending on the situation on the day.
※ Please note that there is a limit to the number of items available for sale at each session at the venue.
※ To ensure that as many customers as possible can make a purchase, we may introduce new purchase restrictions depending on the situation. We appreciate your understanding.
※ Queuing at the venue late at night or early in the morning can be disruptive to disaster prevention, customer safety, and nearby residents, so please refrain from doing so.
※ Please maintain proper spacing between individuals while waiting in line for goods sales.
※ When queuing to make a purchase, please follow the instructions of venue and event staff.
※ Meeting up in the queue (cutting in line) can inconvenience other customers, and we cannot be held responsible for any disputes between customers.
※ Please confirm the purchased items, size, quantity, and change received on the spot. We cannot handle claims, complaints, or inquiries made after leaving the sales area, so please understand in advance. Additionally, we cannot exchange defective products that were not handled according to the product handling instructions, so please be sure to check and use the products as instructed.
※ Please note that if all goods are sold out, the sales may end earlier than scheduled.
【Notes on Cheering Merchandise】
※ Due to the planned remote production during the performance (limited to Japan performances), the use of merchandise that emits light or sound other than official merchandise is prohibited. Customers using merchandise other than official merchandise such as "XG OFFICIAL LIGHT STICK Ver.1" and "XG Wristband Light 'NEW DNA' SHOWCASE Edition" inside the venue may be approached by staff, and we kindly ask for your cooperation in following the staff's instructions.
※ For "XG 1st WORLD TOUR “The first HOWL”", cheering merchandise featuring the artist's portrait or logo is permitted. However, production, sale, or distribution for profit purposes is strictly prohibited, and it is intended for customers to enjoy personally.
※ Please refrain from producing or using cheering merchandise that may inconvenience other customers due to its size.
※ During the performance, please use cheering merchandise at chest height and consider those around you.
We apologize for any inconvenience this may cause to our guests, and we sincerely appreciate your cooperation.
XG OFFICIAL SHOP
https://shop.xgalx.com/pages/faq
Finally, the XG official light stick is here! Featuring a design reminiscent of a spaceship, it comes with a trigger-style button and can switch between member colors in 7 shades and auto color change (with wireless control function). Additionally, a variety of deluxe items are available, including custom parts to personalize the light stick to each member, collaboration items such as the "XG×Tamagotchi" produced by the members, which has already been announced on XG's YouTube channel and has garnered attention, and snacks from "Shorakuen" which is themed after a souvenir shop in a Togenkyo. There are also essential travel goods for the world tour!
========================================================
There are three ways to purchase XG 1st WORLD TOUR “The first HOWL” MERCHANDISE.
Please choose the purchasing method that best suits your convenience.
========================================================
① Online Sales: Purchase online → Delivery to your home
Please review [Regarding Online Pre-Sales]
※ If you purchase through online pre-sales, there is a possibility that some items may not be delivered in time for the Japan performances. If you wish to use "XG OFFICIAL LIGHT STICK Ver.1" and other XG 1st WORLD TOUR "The first HOWL" MERCHANDISE on the day of the performance, please use either the ② Venue Pickup Service or ③ Venue Sales.
Before placing your order, please be sure to check the shipping status of the desired items on the "Product Information" page.
② Venue Pickup Service: Pre-purchase online → Pickup at the venue
Please review [Regarding Pre-Purchase / Venue Pickup]
※ Venue pickup service is available only for Japan performances.
③ Venue Sales: Purchase at the venue
Please review [Regarding Venue Sales]
※ For performances held outside of Japan, only certain items may be available for venue sales. Please note that venue sales may not be possible due to various circumstances.
※ Changes in pickup methods, quantities, colors, sizes, payment methods, or cancellations due to customer convenience are not accepted.
＜Purchase Limit＞
Up to 3 items per transaction per person for each product (excluding some items)
●3in1 Multifunctional Portable Fan: Limit two per person (Online Sales)
※ The number of items available for purchase may be subject to change based on sales conditions.
-----------------------------------------------------------------------------------------------------
①【Regarding Online Pre-Sales】
＜ALPHAZ Pre-Sales＞
Sales Site: XG OFFICIAL SHOP
XG 1st WORLD TOUR “The first HOWL” MERCHANDISE
https://shop.xgalx.com/collections/1st-world-tour-merchandise
→ Register for XG OFFICIAL FANCLUB “ALPHAZ” here: https://xg.pasch.fan/
※ After selecting desired items on the XG OFFICIAL SHOP website, you can purchase them by logging in with your "ALPHAZ" member information.
＜XG OFFICIAL SHOP General Sales＞
Sales Start: From May 7, 2024 (Tue) 12:00 PM JST/KST onwards
Sales Site: XG OFFICIAL SHOP
XG 1st WORLD TOUR “The first HOWL” MERCHANDISE
https://shop.xgalx.com/collections/1st-world-tour
※ Please note that delivery of the items may not arrive in time for the scheduled performances. Before placing your order, please check the delivery status on the "Product Information" page of the desired item and then proceed with your order. For those who wish to use the items at the Osaka performances on May 18 (Sat), and 19 (Sun), and the Yokohama performances on May 25 (Sat), and 26 (Sun), please be sure to use the venue pickup service or venue sales.
-------------------
※ Please note that it is not possible to pick up items at the venue for purchases made through <ALPHAZ Pre-Sales> and <XG OFFICIAL SHOP General Sales>.
※ Even within the sales period, sales may end if the planned quantity is reached, so please understand in advance.
※ Items are limited in quantity. Please note that sales will end once items are sold out.
※ This product may exhibit minor scratches, scuffs, dents, folds, tears, or dirt on the outer vinyl packaging during export, but returns or exchanges based on these reasons cannot be accepted. Please understand this in advance.
※ Once the shipment is ready, we will inform you via the "Shipment Completed Email".
※ Before placing your order, please check the delivery status listed on the "Product Information" page of the desired item.
※ If you purchase multiple items separately, the delivery date will be determined by the item with the latest arrival.
※ Due to various reasons such as overseas distribution issues and inclement weather, there may be delays in the delivery of the items, please note that we cannot accept cancellations of orders due to delivery delays. Please understand this in advance.
※ We regret to inform you that we cannot respond to inquiries regarding delivery schedules, etc. Please understand this in advance.
②【Pre-Purchase / Venue Pickup】
※ Venue pickup service is available only for Japan performances.
＜ALPHAZ Pre-Sales＞
＜General Sales＞
● Sales Start: May 7, 2024 (Tue) 12:00 PM ～ May 12, 2024 (Sun) 11:59 PM
＜Venue Pickup Schedule＞
● Osaka-Jo Hall Pickup Period:
May 18, 2024 (Sat) 11:00 AM ～ 4:30 PM JST/KST
May 19, 2024 (Sun) 10:00 AM ～ 2:30 PM JST/KST
● K-Arena Yokohama Pickup Period:
May 25, 2024 (Sat) 10:00 AM ～ 4:30 PM JST/KST
May 26, 2024 (Sun) 09:00 AM ～ 2:30 PM JST/KST
＜Venue Pickup Application Special Site＞
https://shop.mu-mo.net/st/special/xg2405/
When making your initial purchase, you will need to register for an account and +ID with the shop (free of charge).
Please remember to keep a record of the email address and password you used for registration, as they will be required when receiving your merchandise.
Additionally, your +ID is acquired when you become an ALPHAZ member, so there is no issue if you have the same account.
You can register for a new accounthere
＜Venue Pickup Purchase Method＞
1. Visit the Venue Pickup Application Special Site and select your desired date and time for pickup at the venue.
2. Add the merchandise you wish to purchase to your cart.
3. Choose your payment method.
4. After completing your application, check your "Venue Purchase History" from your My Page.
5. Regarding merchandise pickup:
Prepare either A or B and come to the merchandise pickup counter inside the venue.
A: If your +ID registered with ALPHAZ is the same as the one used when placing your order, please present the QR code from "TICKET" in ALPHAZ.
B: If you do not have the ALPHAZ app, please present the QR code from the purchase history URL of mu-mo SHOP below.
You will need the order number (as stated in the purchase completion email) and the phone number registered at the time of purchase for verification.
Purchase History URL: https://shop.mu-mo.net/avx/sv/mypordhist02
※This is different from face-to-face tent sales.
※Please read the precautions carefully before placing your order.
For more information on using the venue pickup service, please visit the special site:
https://shop.mu-mo.net/st/special/xg2405/
③【Regarding Venue Sales】
※For performances held outside of Japan, venue sales may be limited to certain merchandise only. Please note that there is a possibility that venue sales may not be available due to various circumstances.
● Venue: Osaka-Jo Hall (Osaka)
● Date: May 18, 2024 (Saturday)
Doors open at 4:00 PM / Show starts at 5:00 PM / Merchandise sales from 11:00 AM until approximately 30 minutes after the end of the show
● Date: May 19, 2024 (Sunday)
Doors open at 2:00 PM / Show starts at 3:00 PM / Merchandise sales from 10:00 AM until approximately 30 minutes after the end of the show
● Venue: K-Arena Yokohama (Kanagawa)
● Date: May 25, 2024 (Saturday)
Doors open at 4:00 PM / Show starts at 5:00 PM / Merchandise sales from 10:00 AM until approximately 30 minutes after the end of the show
● Date: May 26, 2024 (Sunday)
Doors open at 2:00 PM / Show starts at 3:00 PM / Merchandise sales from 09:00 AM until approximately 30 minutes after the end of the show
＜Payment Methods＞
Payment methods accepted include cash, credit cards, electronic money, and code payments.
● Regarding Credit Card Usage:
JCB / VISA / Mastercard / AMERICAN EXPRESS / Diners Club
● Regarding Electronic Money Usage:
iD / QUICPay / Transportation IC
● Regarding Code Payment Usage:
PayPay / dPayment / auPay / Rakuten Pay / WeChat Pay / Alipay / Merpay
※ Credit card payments are accepted for lump-sum payments only.
※ Depending on signal reception and crowd conditions, we may temporarily suspend credit card and code payments. We appreciate your understanding.
※ Sales at the venue are expected to be very crowded. To alleviate congestion, advance sales of goods will be conducted before the venue opens for the live performance. Customers without tickets can also use the goods sales service.
※ All prices include tax.
※ Sales times may change depending on the situation on the day.
※ Please note that there is a limit to the number of items available for sale at each session at the venue.
※ To ensure that as many customers as possible can make a purchase, we may introduce new purchase restrictions depending on the situation. We appreciate your understanding.
※ Queuing at the venue late at night or early in the morning can be disruptive to disaster prevention, customer safety, and nearby residents, so please refrain from doing so.
※ Please maintain proper spacing between individuals while waiting in line for goods sales.
※ When queuing to make a purchase, please follow the instructions of venue and event staff.
※ Meeting up in the queue (cutting in line) can inconvenience other customers, and we cannot be held responsible for any disputes between customers.
※ Please confirm the purchased items, size, quantity, and change received on the spot. We cannot handle claims, complaints, or inquiries made after leaving the sales area, so please understand in advance. Additionally, we cannot exchange defective products that were not handled according to the product handling instructions, so please be sure to check and use the products as instructed.
※ Please note that if all goods are sold out, the sales may end earlier than scheduled.
【Notes on Cheering Merchandise】
※ Due to the planned remote production during the performance (limited to Japan performances), the use of merchandise that emits light or sound other than official merchandise is prohibited. Customers using merchandise other than official merchandise such as "XG OFFICIAL LIGHT STICK Ver.1" and "XG Wristband Light 'NEW DNA' SHOWCASE Edition" inside the venue may be approached by staff, and we kindly ask for your cooperation in following the staff's instructions.
※ For "XG 1st WORLD TOUR “The first HOWL”", cheering merchandise featuring the artist's portrait or logo is permitted. However, production, sale, or distribution for profit purposes is strictly prohibited, and it is intended for customers to enjoy personally.
※ Please refrain from producing or using cheering merchandise that may inconvenience other customers due to its size.
※ During the performance, please use cheering merchandise at chest height and consider those around you.
We apologize for any inconvenience this may cause to our guests, and we sincerely appreciate your cooperation.
XG OFFICIAL SHOP
https://shop.xgalx.com/pages/faq
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