XG
JA

News

  • Share Share

XG 1st WORLD TOUR “The first HOWL” Landing at Los Angeles Announcement

Thank you so much for your continued support of XG.
We have some important information for those attending XG 1st WORLD TOUR “The first HOWL” Landing at Los Angeles.
Please take a moment to review the details below, and help us ensure you have an amazing time with XG.

【Important Notice to Ticket Holders for XG 1st WORLD TOUR “The first HOWL" Landing at Los Angeles】

<General Information>
● Door timings:
- VIP Check-In: 1:00PM
- VIP Doors Open: 5:00PM
- Doors Open to Public: 6:30PM
- Show Time: 8:00PM


● Admission by full ticket only, printed/electronic tickets must be produced for admission.
● There will be security checks at designated security checkpoints, ticket holders are advised to arrive early.
● Ticket Holders with prohibited items will not be allowed access.
● No re-entry permitted

<Regarding Fan Letters>
● We will provide a box within the venue for the collection of fan letters.
● Only fan letters with greetings from our ALPHAZ are permissible.
● Cash, gift vouchers, photographs, items, or anything other than letters are strictly prohibited.
● As items other than fan letters cannot be returned, we regretfully must dispose of them if received, and we appreciate your understanding in advance.

<Regarding Fan Goods>
● The use of light or sound emitting devices outside of official merchandise is prohibited.
● Please use any cheering merchandise at chest height during the performance. Please be considerate of those around you during the show.
● Banners etc. using the portraits and logos of the artists are permitted. Fan goods made for your own enjoyment are permitted. Any production, sale, or distribution of such goods for commercial purposes is strictly prohibited.
● Please do not make or use cheer leading goods of a size that may cause inconvenience to other visitors and fans.

<Regarding Guest-Initiated Events>
● Initiatives or fan-activities initiated by guests within the venue or during the performance may potentially disrupt the operation and production of the event. 
※Only pre-approved fan-activities are allowed.

<Regarding Unauthorized Merchandise>
● The sale of unofficial merchandise within the premises, as well as in nearby facilities or public spaces, is strictly prohibited.
●  In cases of malicious intent, we reserve the right to take necessary legal action.

<Audio, photography & videography policy>
● You are allowed to take photos and videos during the live performance.
● You may also post them to your social network. However, please observe the following rules:
- Photographic equipment is limited to smartphones only.
- The use of cameras such as SLRs and digital cameras is prohibited.
- Please refrain from using a tripod, smartphone telescope, or filming with devices mounted on selfie sticks or holders.
- Streaming and other video distribution is prohibited.
-Video calls via communication apps are also prohibited.
-When posting content, please be considerate of other attendees who may appear in your photos or videos.
-If we find any inappropriate filming or posting that causes inconvenience to others, we may take action. Thank you for your understanding.
-During the concert, please enjoy the performance either standing or sitting at your assigned seat.
-Leaving your seat, rushing forward, or leaning over are strictly prohibited.
-Please listen for any additional announcements at the venue on the day of the event.

<Prohibited Items>
● Bringing electronic devices (such as professional cameras, binoculars with recording capabilities, recorders, and video recording equipment), as well as hazardous items, into the venue is strictly prohibited.
● The following items are NOT permitted into the venue
・Animals or pets of any kind are prohibited in Peacock Theater with the exception of trained service animals and service animals in training for guests with disabilities. Service animals are welcome inside the venue but must remain on a leash or in a harness at all times.
・Bags that are smaller than 14”x14”x6” will be permitted inside Peacock Theater. Backpacks of any size and all bags larger than 14”x14”x6” are not permitted. Please note that some events may enforce a modified bag policy
・Guests may not bring outside food and/or beverage items into the venue during events. The only exception is unopened plastic water bottles, one liter or smaller (on per guests). Glass bottles or metal cans are strictly prohibited. Gust must dispose of unauthorized items prior to entrance into the venue or return them to their vehicle. 
・Laptops, any type of personal computers, and tablets (i.e. iPads, TouchPads, etc.) will not be permitted inside Peacock Theater.
・For the safety and enjoyment of all guests, masks or full-face paint may not be worn while in attendance of any Peacock Theater event.



<Regarding VIP ticket holders’ benefits>
► Soundcheck Party

● All VIP ticket holders are required to present their valid ticket for verification purposes into the venue.
● Wristbands will be handed out before entering the venue. Please keep them on throughout the show.
● Strictly no photography and videography during the VIP Soundcheck party, patrons found with prohibited items such as cameras or taking photos/videos will be escorted out of the venue.
● After Soundcheck ends, all VIP ticket holders need to exit the hall and re-enter once again for the main show.

► Send-Off Event
● VIP ticket holders are to remain at their standing location after the concert has ended. Ushers will guide you accordingly, kindly follow their instructions.
● Please ensure that you have your ticket with you AND that your wristband is still on after the concert.
● Entry to the send-off party is non-transferable. If the wristband is tampered with, you will not be allowed to attend the send-off party.
● Strictly NO photography & videography is allowed during the send-off party,patrons found taking photos/videos will be escorted out of the venue.

► VIP Fan Benefits Redemption Instructions
● Collection Time: From 1:00PM to 5:00PM 
● Location: Peacock Plaza  
● The following instructions are for VIP ticket holders who wish to collect their VIP Laminate and Lanyard, and Exclusive Photo-card Collectible: 
- A valid ticket (printed or electronic) and a valid ID of the ticket purchaser must be shown for verification purposes during redemption
- Each VIP ticket holder can only collect ONE (1) VIP Wristband, ONE (1) VIP Laminate & Lanyard, and ONE (1) photo-card.
- VIP ticket holders must collect their benefits prior to the sound check party.
- Latecomers can not be accommodated, please ensure you make your redemption within the stipulated timings above. 
- Any items not collected by 5:00pm will be deemed as automatic forfeiture of the benefit.

Please cooperate with the staff at the venue and follow their directions. 
XG and all XG staff look forward to seeing you at the event.
JA
  • English
  • Japanese
  • Korean
  • Simplified CN
  • Traditional CN
About machine translation
This site uses machine translation. Please note that it is not always accurate and may differ from the original text.
Store
  • XG OFFICIAL SHOP
  • XG OFFICIAL US SHOP