【XG 1st WORLD TOUR “The first HOWL”】Japan Additional Shows – ALPHAZ ANNUAL PREMIUM/STANDARD Members VIP Seat Upgrade (Lottery) Application Details
The VIP Seat Upgrade lottery application for ALPHAZ ANNUAL PREMIUM and STANDARD members attending the additional Japan dates on XG’s first world tour, “XG 1st WORLD TOUR - The first HOWL,” opens on Saturday, November 9, at 3:00 PM! Here are the details for applying:
The VIP SEAT upgrade (lottery) application is available only to those who were selected and paid for a designated seat ticket through the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery" (including accompanying guests).
※ A separate VIP Seat Upgrade lottery application will be announced later for ALPHAZ ANNUAL PREMIUM/STANDARD and MONTHLY members who purchased tickets through either "XG 2nd Mini Album Pre-order Ticket Early Lottery for ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members" or "ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Member Ticket Lottery."
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【XG 1st WORLD TOUR “The first HOWL”】Special Website
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◇Information on Additional Performances
XG 1st WORLD TOUR “The first HOWL” Landing at Nagoya
■Venue: Port Messe Nagoya, Exhibition Hall 1
▽Performance Date: February 8th, 2025 (Sat.)
OPEN 17:00 / START 18:00
▽Performance Date: February 9th, 2025 (Sun.)
OPEN 15:00 / START 16:00
XG 1st WORLD TOUR “The first HOWL” Landing at Tokyo
■Venue: Ariake Arena
▽Performance Date: February 22nd, 2025 (Sat.)
OPEN 17:00 / START 18:00
▽Performance Date: February 23rd, 2025 (Sun.)
OPEN 15:00 / START 16:00
XG 1st WORLD TOUR “The first HOWL” Landing at Fukuoka
■Venue: West Japan General Exhibition Center Annex
▽Performance Date: March 8th, 2025 (Sat.)
OPEN 17:00 / START 18:00
▽Performance Date: March 9th, 2025 (Sun.)
OPEN 15:00 / START 16:00
XG 1st WORLD TOUR “The first HOWL” Landing at Osaka
■Venue: Osaka-Jo Hall
▽Performance Date: March 15th, 2025 (Sat.)
OPEN 17:00 / START 18:00
▽Performance Date: March 16th, 2025 (Sun.)
OPEN 15:00 / START 16:00
*Venue opening times and performance ending times are subject to change.
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■Ticket Price
＜VIP SEAT＞
※ This upgrade lottery is available for those with reserved seat tickets only.
Price:¥20,000 (tax included)
※Benefits:
●VIP Seat guarantee
●Includes ALPHAZ SPECIAL SOUVENIR Set
・Replica Picture Ticket (1 of 7 types, chosen at random)
・Eco Hand Warmer
・Original Label Water Bottle
※System fees will be charged separately.
※The ALPHAZ SPECIAL SOUVENIR set is a gift for VVIP SEAT/VIP SEAT attendees and will be distributed at the venue on the day of the performance.
Please note that we cannot accommodate later mail requests for those who do not attend.
※Please note that entry is not permitted with the picture ticket.
※The contents of the ALPHAZ SPECIAL SOUVENIR may be subject to change. Thank you for your understanding.
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[ALPHAZ ANNUAL PREMIUM/STANDARD Member VIP SEAT Upgrade (Lottery) Application Period]
November 9th, 2024 (Sat) 15:00 ~ November 17th, 2024 (Sun) 23:59
※The link to the application site is available in the following【Application Method】
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【Selection Notification and Payment Period】
November 22th, 2024 (Fri) 15:00
※Payment can only be made via credit card or PayPay.
【Eligibility for Application】
The VIP SEAT upgrade (lottery) application is available only to those who were selected and paid for a designated seat ticket through the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery" (including accompanying guests).
The VIP SEAT upgrade lottery application for those who were selected and paid for a designated seat ticket through the "XG 2nd Mini Album Pre-order Ticket Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Lottery" will be announced at a later date.
*Tickets are not distributed on a first-come, first-served basis. Heavy traffic is expected immediately after the application period begins and just before it ends. Please apply well in advance during the application period.
*Please read the detailed instructions and notes on the application site carefully before proceeding.
【Application Method】
①Log in to the application status confirmation page
Application Status Confirmation Page
To log in, you will need the "Application Number," "Date of Birth," and "Phone Number" from when you applied for the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery."
Even if you enter the "Application Number" from the upgrade lottery application, the details of your application will not be displayed. Please make sure to enter the information you provided when applying for the original "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery."
②From the "Apply for Upgrade" button displayed in the purchase history, proceed with the application according to the screen.
※ Please note that the application button will not be displayed until 15:00 on November 9th, 2024 (Saturday).
※ If there are no performances eligible for upgrades, the "Apply for Upgrade" button will not be displayed. Please be aware of this in advance.
【VIP SEAT Upgrade Lottery Reservation Notes】
※ VIP SEAT upgrades are only available to ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY members (including accompanying individuals).
For the upgrade lottery registration, you can only apply for the number of tickets you purchased through the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery." It is not possible to upgrade only a portion of the tickets.
If you have been selected for the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery," you can apply for the upgrade lottery registration separately for each of the lotteries you won.
※ VIP SEAT upgrades are from all assigned seats, and if you apply/win in the upgrade lottery reservation, an additional fee of ¥7,000 (tax included) will be charged per ticket.
※ If you wish to change your application details, please cancel your application and reapply.
※ Only the performances eligible for upgrades will be displayed, so please apply only for the performances you wish to upgrade.
※ Please check the application status and lottery results of the upgrade lottery reservation on the application status confirmation pagehttps://member2.y-tickets.jp/order_auth/authenticate/)
To log in, you will need the "Application Number," "Date of Birth," and "Phone Number" from when you applied for the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery."
Even if you enter the "Application Number" from the upgrade lottery application, the details of your application will not be displayed. Please make sure to enter the information you provided when applying for the original "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery."
※ If you win tickets for multiple performances, you can apply for each performance's upgrade lottery reservation separately. You can also apply for only one performance among multiple performances.
※If you have not completed the payment within the designated period after winning the "XG 2nd Mini Album Pre-order Ticket Fastest Lottery" or "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Lottery," or if you purchased your ticket through another pre-sale, the application button will not be displayed on your application status page. Please make sure to check your own application and lottery status before proceeding.
※ Although you will apply separately for both all assigned seats and VIP SEAT, if you win the upgrade and make the payment, it will be displayed as one ticket "All Assigned Seats (VIP SEAT)" at the time of issuance.
※ Even if your accompanying individuals are non-members at the time of application, you can still upgrade their tickets from all assigned seats to VIP SEAT. However, accompanying individuals must become ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY members before the day of the performance.
※ If you are unsuccessful in the upgrade lottery reservation, you will watch the show from the originally assigned seats.
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<VIP SEAT Notes>
- Customers who purchase VIP Seating (including accompanying persons) are requested not to resign from the fan club until the day of the performance.
- Only ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY members can distribute tickets, enter the venue on the day of the performance, etc.
- Logging into "ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY" is required at the time of ticket issuance for VIP Seating.
- No cancellations, changes, or refunds are possible for inability to issue, distribute, or enter on the day of the performance due to VIP Seating regulations. Please be aware of this in advance.
- If your membership expires before the day of the performance, please ensure to renew it.
- If you purchase a ticket for an accompanying person as VIP Seating, ensure that the accompanying person also joins as an ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY before the day of the performance. VIP Seating cannot be distributed to non-members.
- If you resign your membership, you must rejoin to receive tickets, or enter on the day of the performance with VIP Seating, so please be aware.
- Membership registration is possible on the day of the performance, but as the process can take time, leading to delays in entry, it is recommended to complete membership beforehand.
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■Ticket Limits:
VIP SEAT: Up to 4 tickets per application
(Up to 1 application per ANNUAL PREMIUM/STANDARD member, and up to 3 applications per ANNUAL PREMIUM/STANDARD・MONTHLY member)
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.
※Performing members may change. Refunds will not be provided in such cases.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
※Resale for profit is prohibited
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■About Ticket Issuance and Entry
- A smartphone compatible with the exclusive app "ALPHAZ" is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.
After purchasing your ticket, please complete steps 1-6 in advance of the event.
Failure to complete these steps may result in delayed entry.
Ensure you check and complete the following before attending:
1. **Download the "ALPHAZ" App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app "ALPHAZ." Please download the app from the following locations:
- **For iPhone users:** App Store
- **For Android users:** Google Play
**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)
2. **Log in to the "ALPHAZ" App:**
To use the ALPHAZ app and TICKET feature, a ＋ID is required.
If you do not have a ＋ID, create one via the "＋ID Create New" option on the ALPHAZ app login screen or the ALPHAZ website menu.
Then, log in to the ALPHAZ app using your ＋ID.
Those who already have a ＋ID should log in to the ALPHAZ app with their existing ＋ID.
3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
**Registration Steps:**
1. Press "TICKET" from the menu.
2. Enter your information on the TICKET information screen and press the confirmation button.
3. Follow the on-screen instructions to verify your phone number.
4. Once the ‘registration complete’ screen is displayed, press the "return" button.
5. Your registration is complete when the MY EVENT screen is displayed.
*Ensure that you register using the mobile phone number you designated to receive tickets at the time of purchase.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.
4. **Ticket Collection:**
After the icketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
1. Press "TICKET" from the menu.
2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.
3. Press "confirm" on the ticket collection screen.
4. Check the ticket details and press "receive ticket."
5. Completion is confirmed when "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5.**Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
1. Press "TICKET" from the menu.
2. Select the event you wish to distribute tickets for from MY EVENT.
3. Press "ticket details" for the ticket you wish to distribute.
4. Press "distribute ticket."
5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.
6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.
7. The ticket will display "waiting for acceptance."
8. Once the companion accepts, their name will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6.*Entry on the Day of the Event:*
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed.
Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
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★Important Notes for Attendees★
- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
■Initiatives for This Performance■
- Smoking areas within the venue will be closed after the performance.
- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.
- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.
- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.
- Fan letters should be placed in the designated fan letter box located within the venue.
We will make every effort to ensure a safe and enjoyable experience for everyone attending, and we kindly ask for your understanding and cooperation.
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■Inquiries about ALPHAZ
XG OFFICIAL FANCLUB ALPHAZ
■Inquiries about ticket applications
FAQ "Frequently Asked Questions"
■Ticket Office
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
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