Regarding Ticket Issuance and Entry for [XG 1st WORLD TOUR “The First HOWL”] Japan additional shows
Ticket issuance and admission require a smartphone that can run the "ALPHAZ" app.
* Please ensure that you and those accompanying you have also downloaded the ALPHAZ app.
* While the app is a fan club app, downloading, registering for use, and using purchased tickets are free of charge.
After purchasing a ticket, please complete the following steps 1-6 in advance before coming to the event.
If you have not completed the procedures, it may take some time before you are allowed to enter.
Please be sure to read the following and complete the procedures before coming to the event.
1. Download the "ALPHAZ" app
In order to receive your ticket, you will need to download the "ALPHAZ" app. You can download the app from the links below.
[For iPhone] App Store
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
[For Android] Google Play
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
■ Supported OS
iPhone: iOS14 and beyond
Android: Android 7.0 and beyond (*excluding certain devices)
2. Log in to the "ALPHAZ" app
A＋ID is required for the ALPHAZ app, and use of any TICKET functions.
If you do not have a +ID, please create one by selecting "Create a new + ID" on the ALPHAZ app login screen or "Create a new + ID" from the menu in the upper right corner of the ALPHAZ website.
Then, please log in with the +ID you created by selecting "Login with your +ID" in the ALPHAZ app.
If you already have a +ID, please log in with your +ID from "Login with your +ID" on the ALPHAZ app.
* Please ensure that you and those accompanying you have also downloaded the ALPHAZ app.
* While the app is a fan club app, downloading, registering for use, and using purchased tickets are free of charge.
After purchasing a ticket, please complete the following steps 1-6 in advance before coming to the event.
If you have not completed the procedures, it may take some time before you are allowed to enter.
Please be sure to read the following and complete the procedures before coming to the event.
1. Download the "ALPHAZ" app
In order to receive your ticket, you will need to download the "ALPHAZ" app. You can download the app from the links below.
[For iPhone] App Store
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
[For Android] Google Play
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
■ Supported OS
iPhone: iOS14 and beyond
Android: Android 7.0 and beyond (*excluding certain devices)
2. Log in to the "ALPHAZ" app
A＋ID is required for the ALPHAZ app, and use of any TICKET functions.
If you do not have a +ID, please create one by selecting "Create a new + ID" on the ALPHAZ app login screen or "Create a new + ID" from the menu in the upper right corner of the ALPHAZ website.
Then, please log in with the +ID you created by selecting "Login with your +ID" in the ALPHAZ app.
If you already have a +ID, please log in with your +ID from "Login with your +ID" on the ALPHAZ app.
3. Registration to use the TICKET function
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
【How to register】
① Press "TICKET" from the menu.
② Please enter your details in the TICKET Basic Information Entry Screen and press the confirm button.
③ Follow the instructions on your screen to authenticate your phone number.
④ When the Registration Completed screen appears, press the "Return" button.
⑤ Registration is complete when the "MY EVENT" screen appears
*Ensure that you register using the mobile phone number you entered when purchasing your ticket.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Complete procedures 4-6 below after the ticketing start date (event display start date).
Once ticketing has started, an email will be sent to the email address registered at the time of application to inform you of the commencement of ticketing.
◆ Ticketing start date (event display start date)
<Eligible Applications>
- ALPHAZ ANNUAL PREMIUM/STANDARD Member CD Pre-order Earliest Advance
- ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member CD Pre-order - Exclusive Advance
- ALPHAZ ANNUAL PREMIUM/STANDARD Member Advance
- ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Advance
- ALPHAZ All Member Advance (Including Free Members)
- Official Website Advance (Lottery) / (First-come, First-served)
- Official SNS Advance
- mu-mo TICKET Advance
<Ticketing Date>
- Venue: Port Messe Nagoya, Exhibition Hall 1
2025/02/08 (SAT) Performance: 2025/01/25 (SAT) 15:00～
2025/02/09 (SUN) Performance: 2025/01/26 (SUN) 15:00～
- Venue: Ariake Arena
2025/02/22 (SAT) Performance: 2025/02/08 (SAT) 15:00～
2025/02/23 (SUN) Performance: 2025/02/09 (SUN) 15:00～
- Venue: West Japan General Exhibition Center Annex
2025/03/08 (SAT) Performance: 2025/02/22 (SAT) 15:00～
2025/03/09 (SUN) Performance: 2025/02/23 (SUN) 15:00～
- Venue: Osaka-Jo Hall
2025/03/15 (SAT) Performance: 2025/03/01 (SAT) 15:00～
2025/03/16 (SUN) Performance: 2025/03/02 (SUN) 15:00～
<Eligible Applications>
- Pia Ticket Advance
- Lawson Ticket Advance
- ePlus Ticket Advance
- CN Playguide Advance
- General Sale
- Production Hold Release Sale
<Ticketing Date>
- Venue: Port Messe Nagoya, Exhibition Hall 1
2025/02/08 (SAT) Performance: 2025/02/03 (MON) 15:00～
2025/02/09 (SUN) Performance: 2025/02/04 (TUE) 15:00～
- Venue: Ariake Arena
2025/02/22 (SAT) Performance: 2025/02/17 (MON) 15:00～
2025/02/23 (SUN) Performance: 2025/02/18 (TUE) 15:00～
- Venue: West Japan General Exhibition Center Annex
2025/03/08 (SAT) Performance: 2025/03/04 (MON) 15:00～
2025/03/09 (SUN) Performance: 2025/03/05 (TUE) 15:00～
- Venue: Osaka-Jo Hall
2025/03/15 (SAT) Performance: 2025/03/10 (MON) 15:00～
2025/03/16 (SUN) Performance: 2025/03/11 (TUE) 15:00～
◆ Announcement Date for Seat Numbers
- Venue: Port Messe Nagoya, Exhibition Hall 1
2025/02/08 (SAT) Performance: 2025/02/07 (FRI) 15:00～
2025/02/09 (SUN) Performance: 2025/02/08 (SAT) 15:00～
- Venue: Ariake Arena
2025/02/22 (SAT) Performance: 2025/02/21 (FRI) 15:00～
2025/02/23 (SUN) Performance: 2025/02/22 (SAT) 15:00～
- Venue: West Japan General Exhibition Center Annex
2025/03/08 (SAT) Performance: 2025/03/07 (FRI) 15:00～
2025/03/09 (SUN) Performance: 2025/03/08 (SAT) 15:00～
- Venue: Osaka-Jo Hall
2025/03/15 (SAT) Performance: 2025/03/14 (FRI) 15:00～
2025/03/16 (SUN) Performance: 2025/03/15 (SAT) 15:00～
4. Receiving your tickets
After the ticketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
① From the menu, press "TICKET"
② If you are registered with the phone number as the receiving number when purchasing the ticket, the "RECEIVE" (ticket receipt) screen will be displayed.
③ On the "RECEIVE" screen, press "Confirm".
④ Verify the ticket details and press "Receive ticket".
⑤ You will have received the ticket when the text "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5. Ticket Distribution
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
① From the menu, press the "TICKET" button.
② Select the event for which you want to give tickets from "MY EVENT".
③ Press "Ticket information" for the ticket you want to use.
④ Press "Transfer ticket"
⑤ Press "Email", "SMS" or "Copy URL". Pressing each will launch an application containing the delivery URL or copy the URL.
⑥ Send without deleting the URL. If you copy the URL, you can paste it into any messaging application and send it to any accompanying guests.
⑦ The entry text will change to "Requesting ticket acceptance"
⑧ When the ticket has been received by the accompanying person, the name of the person who received the ticket will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6. Entry on the day of the event
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
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