Thank you for your continued support of XG.
We would like to inform you about the XG 1st WORLD TOUR “The first HOWL" Landing at Shanghai.
Please check the following information carefully so that you can have an enjoyable time at the XG performance.

【Important Notice to Ticket Holders for XG 1st WORLD TOUR “The first HOWL" Landing at Shanghai】

XG 1st WORLD TOUR “The first HOWL” Landing at Shanghai
DATE: 2025/3/23(SUN)
VENUE: Mercedes-Benz Arena
DOORS OPEN: 17:30
SHOW TIME: 19:30

＜Entrance Gates＞
1F Arena Seats: Gate 1
2F Stand Seats: Gate 2
5F Stand Seats: Gate 5



When entering the venue, one of the following forms of identification will be required:
▼Accepted forms of identification:
・Hong Kong-Macau Residents Mainland Travel Permit
・Passport
・Hong Kong-Macau-Taiwan Residents Residence Permit
・Taiwan Residents Mainland Travel Permit
・Foreign Permanent Resident ID Card
*Children require a ticket.

◇Access
We recommend using public transport to reach the venue.
＜For those using public transportation＞
• Subway Line 8, China Art Museum Station, Exit 4 (200 meters from the venue)
• Subway Line 7/8, Yaohua Road Station, Exit 1 (900 meters from the venue)
• Subway Line 13, Shibo Avenue station, Exit 4 (1.3 kilometers from the venue)



＜For those driving＞
The following parking lots are available. Please note that they may not be available depending on congestion on the day of the event:
Shangnan Road Parking Lot / Expo Park Parking Lot / Huatai Financial Building Parking Lot / Mercedes-Benz Cultural Center Commercial Parking Lot



https://www.mercedes-benzarena.com/

■Prohibited Items
If the following prohibited items are found during security checks, they may be confiscated:
〇Cheering Goods
*Regardless of whether they are self-made or purchased, cheering goods with any writing on them are not allowed.
Examples: Cheering flags / Cheering boards / Banners / Light boards etc.
〇Flammable or explosive items
Examples: Fireworks / Sparklers / Lighters / Alcohol, etc.
〇Items that may interfere with the performance
Examples: Glow sticks / Laser pointers / Balloons / Noise-making devices such as air horns or whistles, etc.
〇Items that may interfere with safe operations
Examples: Fragile glass products / Weapons (knives or replica guns, etc.) / Syringes / Long umbrellas, etc.
〇Others
- Cameras / Video cameras
- Drones / Selfie sticks / Monopods
- Large suitcases exceeding 50cm x 36cm
- Projectors
- Folding chairs
- Any other items deemed dangerous or a public nuisance by the organizer

There are paid coin lockers inside the venue, so please store prohibited items (except dangerous items) in advance.

■Regarding Fan Goods
Cheering goods featuring the artist’s portrait or logo are allowed. However, they are intended for personal enjoyment only, and any production, sale, or distribution for profit is strictly prohibited. *Regardless of whether they are self-made or purchased, cheering goods with any writing on them are not allowed.
Additionally, fan letters will not be accepted at this performance. We appreciate your understanding.

■Regarding Guest-Initiated Events
Initiatives or fan-activities initiated by guests within the venue or during the performance may potentially disrupt the operation and production of the event. 
*Only pre-approved fan-activities are allowed.

<Audio, photography & videography policy>
● You are allowed to take photos and videos during the live performance.
● You may also post them to your social network. However, please observe the following rules:
- Photographic equipment is limited to smartphones only.
- The use of cameras such as SLRs and digital cameras is prohibited.
- Please refrain from using a tripod, smartphone telescope, selfie stick, or other holder to take pictures.
- Streaming and other video distribution is prohibited.
- Please refrain from using communication apps or video calls.
- Please be considerate of the people around you who may be captured in your photography.
- We may take action if we find any malicious photography or posts that may cause inconvenience to surrounding guests.
- Please remain seated in your designated seat during the performance. Leaving your seat or standing up to watch the performance is prohibited.
- If any disruptive behavior is observed during the performance, the violator will be asked to leave. Re-entry and ticket refunds will not be allowed in such cases.
- On the day of the performance, please cooperate by following the instructions of the venue staff.

Please cooperate with the staff at the venue and follow their directions.
XG and all XG staff look forward to seeing you at the performance.