<<XG WORLD TOUR: THE CORE>>ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY PAID MEMBERS ALL MEMBERS (INCLUDING FREE MEMBERS) AND AMERICAN EXPRESS CARDHOLDERS VIP STAND SEAT UPGRADE (Lottery Application)
The VIP SEAT (STAND) upgrade (lottery) for ALPHAZ ANNUAL PREMIUM/STANDARD, MONTHLY paid members, all members (including free members), and Amex card members will start during the application period: Saturday, January 17 15:00 – Monday, January 19 23:59! Here are the details regarding the application process.
※This VIP SEAT (STAND) upgrade lottery is open to those who purchased designated seat tickets through either the “ALPHAZ ANNUAL PREMIUM/STANDARD Priority Advance Lottery” or the “ALPHAZ ANNUAL PREMIUM/STANDARD and MONTHLY Member Advance Lottery,ALPHAZ ALL MEMBERS (INCLUDING FREE MEMBERS) – ADVANCE TICKET LOTTERY,EXCLUSIVE TICKET LOTTERY FOR AMERICAN EXPRESS CARD MEMBERS” and completed payment. This includes accompanying guests.
※Only the Sundome Fukui (3/14) performance is eligible for application.
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◇Information on Performances
XG WORLD TOUR: THE CORE
■Venue: Sundome Fukui
▽Show Date: Saturday, March 14, 2026
OPEN 16:00 / START 17:00
*Venue opening times and performance ending times are subject to change.
※Please note that there will be no VIP SEAT (STAND) option for the Kitakyushu Messe shows, as the venues’ layouts do not include stand seating.
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■Ticket Price
＜VIP SEAT＞
25,000 yen (tax included)
※ This upgrade lottery is available for those with reserved seat tickets only.
※System fees will be charged separately.
※Benefit: Guaranteed VIP SEAT (STAND)
■Area Image
＜Sundome Fukui＞
※Seat layout images are as of January 9, 2026.
※VIP SEAT (STAND) is scheduled to be arranged in the front two rows of each corresponding area of the stand seats.
※The stage plan, venue layout, and seating arrangement are subject to change without notice. Thank you for your understanding.
※Please note that we are unable to offer refunds, exchanges, or alternative arrangements due to any such changes.
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[ALPHAZ All Members (including Free Members) VIP SEAT (STAND) Upgrade (Lottery) Application Period]
January 17, 2026 (Sat) 15:00 ～ January 19, 2026 (Mon) 23:59
[Amex Card Members Exclusive Ticket Special Lottery Sale VIP SEAT (STAND) Upgrade (Lottery) Application Period]
January 17, 2026 (Sat) 15:00 ～ January 19, 2026 (Mon) 23:59
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【Selection Notification and Payment Period】
January 23, 2026 (Fri) 15:00
※Payment can only be made via credit card or PayPay.
【Eligibility for Application】
※ This applies to those (including accompanying guests) who were selected and completed payment for designated seating tickets through the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Earliest Ticket Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Ticket Pre-order (Lottery)”ALPHAZ ALL MEMBERS (INCLUDING FREE MEMBERS) – ADVANCE TICKET LOTTERY,EXCLUSIVE TICKET LOTTERY FOR AMERICAN EXPRESS CARD MEMBERS”.
※Tickets are not distributed on a first-come, first-served basis. High traffic is expected at the start and end of the application period. Please apply before the deadline with enough time to spare.
※Please read the instructions and notices on the application site carefully before proceeding.
【Application Method】
■ALPHAZ All Members (Including Free Members) VIP SEAT (STAND) Upgrade (Lottery) Registration
①Log in to the application status confirmation page
Application status confirmation page：https://member2.y-tickets.jp/order_auth/authenticate/
※ To log in, you will need the “Application Number,” “Date of Birth,” and “Phone Number” used when applying for either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Earliest Ticket Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Ticket Pre-order (Lottery)."ALPHAZ MEMBERS’ LOTTERY TICKET PRE-SALE (FREE MEMBERS INCLUDED)"
Even if you enter the “Application Number” used for the VIP SEAT upgrade lottery, your application details will not be displayed.Please be sure to enter the information from the original application for the ticket pre-order.
②From the "Apply for Upgrade" button displayed in the purchase history, proceed with the application according to the screen.
※ Please note that the “Apply” button will not be displayed until 15:00 on Saturday, January 17, 2026.
※Please note that the Application button will not appear if there are no performances available for upgrade.
■"VIP SEAT (STAND) UPGRADE LOTTERY REGISTRATION FOR AMERICAN EXPRESS CARD MEMBERS"
Registration URL: https://l-tike.com/st1/kafa7soxvrxpwesk0wmo
※Each [Winning Reservation Number] can be used for one application only.
※Applications are limited to American Express Card members (including supplementary and family cards).
※Partner cards issued by other companies that bear the American Express logo are also eligible.
※Limited number of seats available. Terms and conditions apply.
[VIP SEAT (STAND) Upgrade Lottery Registration – Important Notes
■General Information
※ For the upgrade lottery, you may only apply with the same number of tickets you originally purchased through either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Priority Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Pre-order (Lottery)."ALPHAZ All Members (including free members) Ticket Pre-Sale (Lottery)""Exclusive Ticket Lottery for American Express Card Members"” Partial upgrades for only some tickets are not allowed.
※ If you were selected in both of the above pre-orders, you may apply for the upgrade lottery separately for each set of tickets.
※ VIP SEAT (STAND) is an upgrade from designated seating. If selected in the upgrade lottery, you will be required to pay a difference of ¥10,000 (tax included) per ticket.
※ Although you will apply separately for the All-Reserved Seat and VIP SEAT (STAND), if you are selected and complete payment for the upgrade, your ticket will be displayed as a single ticket: “All-Reserved Seat (VIP SEAT STAND)” at the time of issuance.
※ If you are not selected in the VIP SEAT (STAND) upgrade lottery, you will attend with your existing All-Reserved Seat.
※Wheelchair users may also apply for each upgrade offer, but if selected, due to limited space in each area, you will need to transfer from your wheelchair to the designated seat. Note that this is not an area where seating is required.
※Additionally, if the organizers determine that viewing from each area would be difficult, you may be guided to a handicap-dedicated space (shared by all ticket types). Please be aware of this in advance. Also, seat changes after the performance begins are not possible.
■"VIP SEAT (STAND) Upgrade Lottery Registration for All ALPHAZ Members (Including Free Members)"
※If you wish to change your application details, please cancel and reapply.
※Only events available for upgrade will be displayed to eligible users.
※ Please check the application status and lottery results of the upgrade lottery Application status confirmationpage https://member2.y-tickets.jp/order_auth/authenticate/
※ To log in, you will need the “Application Number,” “Date of Birth,” and “Phone Number” used when applying for either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Priority Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Pre-order (Lottery).”“ALPHAZ All Members (including Free Members) Ticket Pre-order (Lottery)”
Please note that entering the “Application Number” from the VIP SEAT upgrade lottery will not display your application details. Be sure to enter the information used when applying for the original pre-order.
※ If you did not complete payment during the payment period following your selection in the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Priority Pre-order (Lottery)” or “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Pre-order (Lottery),” “ALPHAZ All Members (including Free Members) Ticket Pre-order (Lottery)”or if you purchased tickets through other pre-order phases, the application button will not be displayed on the application status page. Please check your own application and selection status before using the system.
■ VIP SEAT (STAND) Upgrade Lottery for American Express Card Members
※The upgrade lottery is only available to those who won a designated seat in the "American Express Card Members Exclusive Ticket Special Lottery Sale."
※Applications for the upgrade lottery are valid only when submitted for the same performance, the same number of tickets, and with the same application information as the winning tickets from the "American Express Card Members Exclusive Ticket Special Lottery Sale." Applications that do not match may be disqualified.
※Applications are not on a first-come, first-served basis. This is a lottery, so please apply within the designated period.
※Only one application per winning reservation number is allowed.
※Applications are limited to American Express Card members only (including family and additional cards).
※Co-branded cards with the American Express logo issued by other companies are also eligible.
※The number of tickets available is limited. Terms and conditions apply.
※To check lottery results (winning or not), please access the official application site within the specified period.
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■Ticket Limits
VIP SEAT(STAND)：Up to 6 tickets per application
※ You may apply only for the number of tickets purchased through either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Priority Ticket Lottery” or the “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Lottery.”"ALPHAZ All Members (including Free Members) Ticket Advance Sale (Lottery)" "American Express Card Members Exclusive Ticket Special Lottery Sale" Partial upgrades (i.e., upgrading only some of your tickets) are not allowed.
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.
※Performing members may change. Refunds will not be provided in such cases.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
※Resale for profit is prohibited.
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■About Ticket Issuance and Entry
- A smartphone compatible with the exclusive app "ALPHAZ" is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.
After purchasing your ticket, please complete steps 1-6 in advance of the event.
Failure to complete these steps may result in delayed entry.
Ensure you check and complete the following before attending:
1. **Download the "ALPHAZ" App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app "ALPHAZ." Please download the app from the following locations:
- **For iPhone users:** App Store [Download here]
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
- **For Android users:** Google Play [Download here]
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)
2. **Log in to the "ALPHAZ" App:**
To use the ALPHAZ app and ticketing features, an XGALX ID is required.
If you do not yet have an XGALX ID, please select “Sign Up (Free)” on the ALPHAZ app login screen, or click “Sign Up (Free)” from the menu at the top right of the ALPHAZ website to create one.
Once your XGALX ID has been created, you can log in to the ALPHAZ app by selecting “Login” and entering your ID.
If you already have an XGALX ID, please log in using your existing ID via the “Login” button in the ALPHAZ app.
※If you have not logged into the app since August 2025, please read this.
Starting in August 2025, login access to ALPHAZ has transitioned from +ID to XGALX ID.
If you have a +ID, you can continue using your account by completing the migration process to an XGALX ID.
Please follow the instructions under “For those who have not yet completed the migration to XGALX ID” at the bottom of the login screen.
Please note: “For those who do not have an XGALX ID” will take you to a new registration process.
3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
**Registration Steps:**
1. From the menu, select "TICKET."
2. Enter your information on the TICKET information screen and press the confirmation button.
3. Follow the on-screen instructions to verify your phone number.
4. Once the ‘registration complete’ screen is displayed, press the "return" button.
5. Your registration is complete when the MY EVENT screen is displayed.
*Ensure that you register using the mobile phone number you designated to receive tickets at the time of purchase.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.
4. **Ticket Collection:**
After the icketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
1. Press "TICKET" from the menu.
2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.
3. Press "confirm" on the ticket collection screen.
4. Check the ticket details and press "receive ticket."
5. Completion is confirmed when "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5. **Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
1. Press "TICKET" from the menu.
2. Select the event you wish to distribute tickets for from MY EVENT.
3. Press "ticket details" for the ticket you wish to distribute.
4. Press "distribute ticket."
5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.
6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.
7. The ticket will display "waiting for acceptance."
8. Once the companion accepts, their name will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6. **Entry on the Day of the Event:**
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
ALPHAZ Digital Ticket Information
Operating hours: Weekdays 13:00 - 17:00
Contact Form: [ALPHAZ Digital Ticket Information Contact Form
https://xg-digital-ticket.pasch.fan/form/input/
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★Important Notes for Attendees★
- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.
- Please understand that cancellations, changes, or refunds for tickets purchased for the event are not possible, regardless of the circumstances.
■Initiatives for This Performance■
- Smoking areas within the venue will be closed after the performance.
- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.
- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.
- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.
- Fan letters should be placed in the designated fan letter box located within the venue.
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
We will do our utmost to ensure that everyone can attend with peace of mind, and we kindly ask for your understanding and cooperation.
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■Inquiries about ALPHAZ
XG OFFICIAL FANCLUB ALPHAZ
https://xg.pasch.fan/
■Inquiries about ticket applications
FAQ "Frequently Asked Questions"
https://info2.y-tickets.jp/info/faq/
■Ticket Office(VIP SEAT (STAND) Upgrade Lottery for All ALPHAZ Members, including Free Members)
Operating hours: Weekdays 13:00-17:00
Inquiry Form
https://info2.y-tickets.jp/inquiry/input
■ Lawson Ticket (American Express Card Members Exclusive Ticket Special Lottery Sale / VIP SEAT (STAND) Upgrade Lottery)
Lawson Ticket Information
https://faq.l-tike.com/
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://xg-digital-ticket.pasch.fan/form/input/
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※This VIP SEAT (STAND) upgrade lottery is open to those who purchased designated seat tickets through either the “ALPHAZ ANNUAL PREMIUM/STANDARD Priority Advance Lottery” or the “ALPHAZ ANNUAL PREMIUM/STANDARD and MONTHLY Member Advance Lottery,ALPHAZ ALL MEMBERS (INCLUDING FREE MEMBERS) – ADVANCE TICKET LOTTERY,EXCLUSIVE TICKET LOTTERY FOR AMERICAN EXPRESS CARD MEMBERS” and completed payment. This includes accompanying guests.
※Only the Sundome Fukui (3/14) performance is eligible for application.
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◇Information on Performances
XG WORLD TOUR: THE CORE
■Venue: Sundome Fukui
▽Show Date: Saturday, March 14, 2026
OPEN 16:00 / START 17:00
*Venue opening times and performance ending times are subject to change.
※Please note that there will be no VIP SEAT (STAND) option for the Kitakyushu Messe shows, as the venues’ layouts do not include stand seating.
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■Ticket Price
＜VIP SEAT＞
25,000 yen (tax included)
※ This upgrade lottery is available for those with reserved seat tickets only.
※System fees will be charged separately.
※Benefit: Guaranteed VIP SEAT (STAND)
■Area Image
＜Sundome Fukui＞
※Seat layout images are as of January 9, 2026.
※VIP SEAT (STAND) is scheduled to be arranged in the front two rows of each corresponding area of the stand seats.
※The stage plan, venue layout, and seating arrangement are subject to change without notice. Thank you for your understanding.
※Please note that we are unable to offer refunds, exchanges, or alternative arrangements due to any such changes.
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[ALPHAZ All Members (including Free Members) VIP SEAT (STAND) Upgrade (Lottery) Application Period]
January 17, 2026 (Sat) 15:00 ～ January 19, 2026 (Mon) 23:59
[Amex Card Members Exclusive Ticket Special Lottery Sale VIP SEAT (STAND) Upgrade (Lottery) Application Period]
January 17, 2026 (Sat) 15:00 ～ January 19, 2026 (Mon) 23:59
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【Selection Notification and Payment Period】
January 23, 2026 (Fri) 15:00
※Payment can only be made via credit card or PayPay.
【Eligibility for Application】
※ This applies to those (including accompanying guests) who were selected and completed payment for designated seating tickets through the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Earliest Ticket Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Ticket Pre-order (Lottery)”ALPHAZ ALL MEMBERS (INCLUDING FREE MEMBERS) – ADVANCE TICKET LOTTERY,EXCLUSIVE TICKET LOTTERY FOR AMERICAN EXPRESS CARD MEMBERS”.
※Tickets are not distributed on a first-come, first-served basis. High traffic is expected at the start and end of the application period. Please apply before the deadline with enough time to spare.
※Please read the instructions and notices on the application site carefully before proceeding.
【Application Method】
■ALPHAZ All Members (Including Free Members) VIP SEAT (STAND) Upgrade (Lottery) Registration
①Log in to the application status confirmation page
Application status confirmation page：https://member2.y-tickets.jp/order_auth/authenticate/
※ To log in, you will need the “Application Number,” “Date of Birth,” and “Phone Number” used when applying for either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Earliest Ticket Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Ticket Pre-order (Lottery)."ALPHAZ MEMBERS’ LOTTERY TICKET PRE-SALE (FREE MEMBERS INCLUDED)"
Even if you enter the “Application Number” used for the VIP SEAT upgrade lottery, your application details will not be displayed.Please be sure to enter the information from the original application for the ticket pre-order.
②From the "Apply for Upgrade" button displayed in the purchase history, proceed with the application according to the screen.
※ Please note that the “Apply” button will not be displayed until 15:00 on Saturday, January 17, 2026.
※Please note that the Application button will not appear if there are no performances available for upgrade.
■"VIP SEAT (STAND) UPGRADE LOTTERY REGISTRATION FOR AMERICAN EXPRESS CARD MEMBERS"
Registration URL: https://l-tike.com/st1/kafa7soxvrxpwesk0wmo
※Each [Winning Reservation Number] can be used for one application only.
※Applications are limited to American Express Card members (including supplementary and family cards).
※Partner cards issued by other companies that bear the American Express logo are also eligible.
※Limited number of seats available. Terms and conditions apply.
[VIP SEAT (STAND) Upgrade Lottery Registration – Important Notes
■General Information
※ For the upgrade lottery, you may only apply with the same number of tickets you originally purchased through either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Priority Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Pre-order (Lottery)."ALPHAZ All Members (including free members) Ticket Pre-Sale (Lottery)""Exclusive Ticket Lottery for American Express Card Members"” Partial upgrades for only some tickets are not allowed.
※ If you were selected in both of the above pre-orders, you may apply for the upgrade lottery separately for each set of tickets.
※ VIP SEAT (STAND) is an upgrade from designated seating. If selected in the upgrade lottery, you will be required to pay a difference of ¥10,000 (tax included) per ticket.
※ Although you will apply separately for the All-Reserved Seat and VIP SEAT (STAND), if you are selected and complete payment for the upgrade, your ticket will be displayed as a single ticket: “All-Reserved Seat (VIP SEAT STAND)” at the time of issuance.
※ If you are not selected in the VIP SEAT (STAND) upgrade lottery, you will attend with your existing All-Reserved Seat.
※Wheelchair users may also apply for each upgrade offer, but if selected, due to limited space in each area, you will need to transfer from your wheelchair to the designated seat. Note that this is not an area where seating is required.
※Additionally, if the organizers determine that viewing from each area would be difficult, you may be guided to a handicap-dedicated space (shared by all ticket types). Please be aware of this in advance. Also, seat changes after the performance begins are not possible.
■"VIP SEAT (STAND) Upgrade Lottery Registration for All ALPHAZ Members (Including Free Members)"
※If you wish to change your application details, please cancel and reapply.
※Only events available for upgrade will be displayed to eligible users.
※ Please check the application status and lottery results of the upgrade lottery Application status confirmationpage https://member2.y-tickets.jp/order_auth/authenticate/
※ To log in, you will need the “Application Number,” “Date of Birth,” and “Phone Number” used when applying for either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Priority Pre-order (Lottery)” or the “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Pre-order (Lottery).”“ALPHAZ All Members (including Free Members) Ticket Pre-order (Lottery)”
Please note that entering the “Application Number” from the VIP SEAT upgrade lottery will not display your application details. Be sure to enter the information used when applying for the original pre-order.
※ If you did not complete payment during the payment period following your selection in the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Priority Pre-order (Lottery)” or “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Pre-order (Lottery),” “ALPHAZ All Members (including Free Members) Ticket Pre-order (Lottery)”or if you purchased tickets through other pre-order phases, the application button will not be displayed on the application status page. Please check your own application and selection status before using the system.
■ VIP SEAT (STAND) Upgrade Lottery for American Express Card Members
※The upgrade lottery is only available to those who won a designated seat in the "American Express Card Members Exclusive Ticket Special Lottery Sale."
※Applications for the upgrade lottery are valid only when submitted for the same performance, the same number of tickets, and with the same application information as the winning tickets from the "American Express Card Members Exclusive Ticket Special Lottery Sale." Applications that do not match may be disqualified.
※Applications are not on a first-come, first-served basis. This is a lottery, so please apply within the designated period.
※Only one application per winning reservation number is allowed.
※Applications are limited to American Express Card members only (including family and additional cards).
※Co-branded cards with the American Express logo issued by other companies are also eligible.
※The number of tickets available is limited. Terms and conditions apply.
※To check lottery results (winning or not), please access the official application site within the specified period.
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■Ticket Limits
VIP SEAT(STAND)：Up to 6 tickets per application
※ You may apply only for the number of tickets purchased through either the “ALPHAZ ANNUAL PREMIUM/STANDARD Member Priority Ticket Lottery” or the “ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY Paid Member Ticket Lottery.”"ALPHAZ All Members (including Free Members) Ticket Advance Sale (Lottery)" "American Express Card Members Exclusive Ticket Special Lottery Sale" Partial upgrades (i.e., upgrading only some of your tickets) are not allowed.
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.
※Performing members may change. Refunds will not be provided in such cases.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
※Resale for profit is prohibited.
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■About Ticket Issuance and Entry
- A smartphone compatible with the exclusive app "ALPHAZ" is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.
After purchasing your ticket, please complete steps 1-6 in advance of the event.
Failure to complete these steps may result in delayed entry.
Ensure you check and complete the following before attending:
1. **Download the "ALPHAZ" App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app "ALPHAZ." Please download the app from the following locations:
- **For iPhone users:** App Store [Download here]
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
- **For Android users:** Google Play [Download here]
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)
2. **Log in to the "ALPHAZ" App:**
To use the ALPHAZ app and ticketing features, an XGALX ID is required.
If you do not yet have an XGALX ID, please select “Sign Up (Free)” on the ALPHAZ app login screen, or click “Sign Up (Free)” from the menu at the top right of the ALPHAZ website to create one.
Once your XGALX ID has been created, you can log in to the ALPHAZ app by selecting “Login” and entering your ID.
If you already have an XGALX ID, please log in using your existing ID via the “Login” button in the ALPHAZ app.
※If you have not logged into the app since August 2025, please read this.
Starting in August 2025, login access to ALPHAZ has transitioned from +ID to XGALX ID.
If you have a +ID, you can continue using your account by completing the migration process to an XGALX ID.
Please follow the instructions under “For those who have not yet completed the migration to XGALX ID” at the bottom of the login screen.
Please note: “For those who do not have an XGALX ID” will take you to a new registration process.
3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
**Registration Steps:**
1. From the menu, select "TICKET."
2. Enter your information on the TICKET information screen and press the confirmation button.
3. Follow the on-screen instructions to verify your phone number.
4. Once the ‘registration complete’ screen is displayed, press the "return" button.
5. Your registration is complete when the MY EVENT screen is displayed.
*Ensure that you register using the mobile phone number you designated to receive tickets at the time of purchase.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.
4. **Ticket Collection:**
After the icketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
1. Press "TICKET" from the menu.
2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.
3. Press "confirm" on the ticket collection screen.
4. Check the ticket details and press "receive ticket."
5. Completion is confirmed when "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5. **Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
1. Press "TICKET" from the menu.
2. Select the event you wish to distribute tickets for from MY EVENT.
3. Press "ticket details" for the ticket you wish to distribute.
4. Press "distribute ticket."
5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.
6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.
7. The ticket will display "waiting for acceptance."
8. Once the companion accepts, their name will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6. **Entry on the Day of the Event:**
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
ALPHAZ Digital Ticket Information
Operating hours: Weekdays 13:00 - 17:00
Contact Form: [ALPHAZ Digital Ticket Information Contact Form
https://xg-digital-ticket.pasch.fan/form/input/
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★Important Notes for Attendees★
- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.
- Please understand that cancellations, changes, or refunds for tickets purchased for the event are not possible, regardless of the circumstances.
■Initiatives for This Performance■
- Smoking areas within the venue will be closed after the performance.
- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.
- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.
- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.
- Fan letters should be placed in the designated fan letter box located within the venue.
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
We will do our utmost to ensure that everyone can attend with peace of mind, and we kindly ask for your understanding and cooperation.
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■Inquiries about ALPHAZ
XG OFFICIAL FANCLUB ALPHAZ
https://xg.pasch.fan/
■Inquiries about ticket applications
FAQ "Frequently Asked Questions"
https://info2.y-tickets.jp/info/faq/
■Ticket Office(VIP SEAT (STAND) Upgrade Lottery for All ALPHAZ Members, including Free Members)
Operating hours: Weekdays 13:00-17:00
Inquiry Form
https://info2.y-tickets.jp/inquiry/input
■ Lawson Ticket (American Express Card Members Exclusive Ticket Special Lottery Sale / VIP SEAT (STAND) Upgrade Lottery)
Lawson Ticket Information
https://faq.l-tike.com/
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://xg-digital-ticket.pasch.fan/form/input/
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