Regarding Ticket Issuance and Entry for<<XG WORLD TOUR: THE CORE>>

- A smartphone compatible with the exclusive app ALPHAZ is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.

After purchasing your ticket, please complete steps 1-6 in advance of the event. 
 Failure to complete these steps may result in delayed entry.
 Ensure you check and complete the following before attending:

1. **Download the ALPHAZ App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app, ALPHAZ. Please download the app from the following locations:

- **For iPhone users:** App Store 
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854

- **For Android users:** Google Play 
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1

**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)

2. **Log in to the ALPHAZ App:**
To use the ALPHAZ app and TICKET feature, a ＋ID is required.
 If you do not have a ＋ID, create one via the "＋ID Create New" option on the ALPHAZ app login screen or the ALPHAZ website menu.
Next, log in to the ALPHAZ app using your ＋ID.
​

※If you have not logged into the app since August 2025, please read this.
Starting in August 2025, login access to ALPHAZ has transitioned from +ID to XGALX ID.
If you have a +ID, you can continue using your account by completing the migration process to an XGALX ID.
Please follow the instructions under “For those who have not yet completed the migration to XGALX ID” at the bottom of the login screen.
Please note: “For those who do not have an XGALX ID” will take you to a new registration process.

3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.

**Registration Steps:**
① Press "TICKET" from the menu.
② Please enter your details in the TICKET Basic Information Entry Screen and press the confirm button.
③ Follow the instructions on your screen to authenticate your phone number.
④ When the Registration Completed screen appears, press the "Return" button.
⑤ Registration is complete when the "MY EVENT" screen appears

*Ensure that you register using the mobile phone number you entered when purchasing your ticket.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).

Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.

◆ Ticketing start date (event display start date)
＜Ticket Eligibility＞
ALPHAZ ANNUAL PREMIUM/STANDARD Members ExclusiveXG 1st Full Album “THE CORE - 核” [Japan Production Edition]Ticket Earliest Pre-sale(Japan Additional Performance)
ALPHAZ ANNUAL PREMIUM/STANDARD& MONTHLY Members ExclusiveXG 1st Full Album “THE CORE - 核” [Japan Production Edition]Ticket Earliest Pre-sale(Japan Additional Performance)
ALPHAZ ANNUAL PREMIUM / STANDARD Members Early Access
ALPHAZ ANNUAL PREMIUM / STANDARD & MONTHLY Paid Members Early Access
All ALPHAZ Members (including Free Members) Early Access
Official Website Advance Sales (Lottery) / (First-Come, First-Served)
Official SNS Advance Sales
J-WAVE Lottery Application
mu-mo TICKET Advance Sales

〈Ticketing start date〉
・ Venue:K-Arena Yokohama
Performance Date: Friday, February 6, 2026   Tuesday, January 27, 2026, from 15:00
Performance Date: Saturday, February 7, 2026  Wednesday, January 28, 2026, from 15:00
Performance Date: Sunday, February 8, 2026   Thursday, January 29, 2026, from 15:00

・Venue:Osaka-Jo-Hall
Performance Date: Tuesday, February 17, 2026 Saturday, February 7, 2026, from 15:00
Performance Date: Wednesday, February 18, 2026  Sunday, February 8, 2026, from 15:00
 
・Venue:IG Arena
Performance Date: Saturday, February 21, 2026 Wednesday, February 11, 2026, from 15:00
Performance Date: Sunday, February 22, 2026 Thursday, February 12, 2026, from 15:00

・Venue:Sundome Fukui
Performance Date: Saturday, March 14, 2026 Wednesday, March 4, 2026, 15:00

・ Venue:MIYAGI SEKISUIHEIM SUPER ARENA
Performance Date: Friday, March 20, 2026 Tuesday, March 10, 2026, 15:00

・Venue:GLION ARENA KOBE 
Performance Date: Wednesday, March 25, 2026 Sunday, March 15, 2026, 15:00
Performance Date: Thursday, March 26, 2026 Monday, March 16, 2026, 15:00

・Venue:Kitakyushu Messe 
Performance Date: Saturday, April 4, 2026 Wednesday, March 25, 2026, 15:00
Performance Date: Sunday, April 5, 2026 Thursday, March 26, 2026, 15:00

・Venue：Yoyogi National Stadium 1st Gymnasium
Performance Date：Friday, April 10, 2026：Tuesday, March 31, 2026, 15:00
Performance Date：Saturday, April 11, 2026：Wednesday, April 1, 2026, 15:00
Performance Date：Sunday, April 12, 2026：Thursday, April 2, 2026, 15:00

＜Ticket Eligibility＞
Special Lottery Sale for American Express Card Members Only
Various Ticket Pia Advance Sales
Various Lawson Ticket Advance Sales
Various e-plus Advance Sales
Trip.com Advance Sales
General Sale via Each Ticketing Service

〈Ticketing start date〉
・Venue:K-Arena Yokohama
Performance Date: Friday, February 6, 2026: Sunday, February 1, 2026, from 15:00
Performance Date: Saturday, February 7, 2026: Monday, February 2, 2026, from 15:00
Performance Date: Sunday, February 8, 2026 Tuesday, February 3, 2026, from 15:00

　・Venue:Osaka-Jo-Hall
Performance Date: Tuesday, February 17, 2026 Thursday, February 12, 2026, from 15:00
Performance Date: Wednesday, February 18, 2026 Friday, February 13, 2026, from 15:00
 
・Venue:IG Arena
Performance Date: Saturday, February 21, 2026 Monday, February 16, 2026, from 15:00
Performance Date: Sunday, February 22, 2026 Tuesday, February 17, 2026, from 15:00

・Venue:Sundome Fukui
Performance Date: Saturday, March 14, 2026 Monday, March 9, 2026, from 15:00

・Venue:MIYAGI SEKISUIHEIM SUPER ARENA
Performance Date: Friday, March 20, 2026 Sunday, March 15, 2026, from 15:00

・Venue:GLION ARENA KOBE 
Performance Date: Wednesday, March 25, 2026: Friday, March 20, 2026, from 15:00
Performance Date: Thursday, March 26, 2026 Saturday, March 21, 2026, from 15:00

・Venue:Kitakyushu Messe 
Performance Date: Saturday, April 4, 2026 Monday, March 30, 2026, from 15:00
Performance Date: Sunday, April 5, 2026 Tuesday, March 31, 2026, from 15:00

・Venue：Yoyogi National Stadium 1st Gymnasium
Performance Date：Friday, April 10, 2026 Sunday, April 5, 2026, from 15:00
Performance Date：Friday, April 11, 2026 Thursday, April 6, 2026, from 15:00
　Performance Date：Sunday, April 12, 2026 Tuesday, April 7, 2026, from 15:00

◆ Announcement Date for Seat Numbers
・Venue:K-Arena Yokohama
Performance Date: Friday, February 6, 2026 Thursday, February 5, 2026, from 15:00
Performance Date: Saturday, February 7, 2026 Friday, February 6, 2026, from 15:00
Performance Date: Sunday, February 8, 2026 Saturday, February 7, 2026, from 15:00

・Venue:Osaka-Jo-Hall
Performance Date: Tuesday, February 17, 2026 Monday, February 16, 2026, from 15:00
Performance Date: Wednesday, February 18, 2026 Tuesday, February 17, 2026, from 15:00
 
・Venue:IG Arena
Performance Date: Saturday, February 21, 2026 Friday, February 20, 2026, from 15:00
Performance Date: Sunday, February 22, 2026 Saturday, February 21, 2026, from 15:00

・Venue:Sundome Fukui
Performance Date: Saturday, March 14, 2026 Friday, March 13, 2026, from 15:00

・Venue:MIYAGI SEKISUIHEIM SUPER ARENA
Performance Date: Friday, March 20, 2026 Thursday, March 19, 2026, from 15:00

・Venue:GLION ARENA KOBE 
Performance Date: Wednesday, March 25, 2026 Tuesday, March 24, 2026, from 15:00
Performance Date: Thursday, March 26, 2026 Wednesday, March 25, 2026, from 15:00

・Venue:Kitakyushu Messe 
Performance Date: Saturday, April 4, 2026 Friday, April 3, 2026, from 15:00
Performance Date: Sunday, April 5, 2026 Saturday, April 4, 2026, from 15:00

・Venue：Yoyogi National Stadium 1st Gymnasium
Performance Date：Friday, April 10, 2026 Thursday, April 9, 2026, from 15:00
Performance Date：Saturday, April 11, 2026 Friday, April 10, 2026, from 15:00
Performance Date：Sunday, April 12, 2026 Saturday, April 11, 2026, from 15:00

4. **Ticket Collection:**
After the ticketing start date, follow these steps to collect your tickets:

【Ticket Retrieval Procedure】
① From the menu, press "TICKET"
② If you are registered with the phone number as the receiving number when purchasing the ticket, the "RECEIVE" (ticket receipt) screen will be displayed.
③ On the "RECEIVE" screen, press "Confirm".
④ Verify the ticket details and press "Receive ticket".
⑤ You will have received the ticket when the text "Ticket received" is displayed.

*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).

5. **Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:

【Ticket Distribution Procedure】
① From the menu, press the "TICKET" button.
② Select the event for which you want to give tickets from "MY EVENT".
③ Press "Ticket information" for the ticket you want to use.
④ Press "Transfer ticket"
⑤ Press "Email", "SMS" or "Copy URL". Pressing each will launch an application containing the delivery URL or copy the URL.
⑥ Send without deleting the URL. If you copy the URL, you can paste it into any messaging application and send it to any accompanying guests.
⑦ The entry text will change to "Requesting ticket acceptance"
⑧ When the ticket has been received by the accompanying person, the name of the person who received the ticket will be displayed on the ticket.

*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
 Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.

6. **Entry on the Day of the Event:**
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.


*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.

 ■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Infomation
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://xg-digital-ticket.pasch.fan/form/input/