The VIP Seat Upgrade lottery application for all ALPHAZ ANNUAL PREMIUM/STANDARD and MONTHLY paid members attending the additional Japan dates on XG’s first world tour, “XG 1st WORLD TOUR - The first HOWL,” opens on Tuesday, November 26, at 3:00 PM! Here are the details for applying:

 

※"XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application," "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application," "XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members," and "Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members" are available for those who have won and paid for tickets with designated seating (including accompanying persons).

 

 

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■Venue: Port Messe Nagoya, Exhibition Hall 1

▽Performance Date: February 8th, 2025 (Sat.)

OPEN 17:00 / START 18:00

 

▽Performance Date: February 9th, 2025 (Sun.)

OPEN 15:00 / START 16:00

 

 

 

■Venue: West Japan General Exhibition Center Annex

▽Performance Date: March 8th, 2025 (Sat.)

OPEN 17:00 / START 18:00

 

▽Performance Date: March 9th, 2025 (Sun.)

OPEN 15:00 / START 16:00

 

■Venue: Osaka-Jo Hall 

▽Performance Date: March 15th, 2025 (Sat.)

OPEN 17:00 / START 18:00

 

▽Performance Date: March 16th, 2025 (Sun.)

OPEN 15:00 / START 16:00

 

*Venue opening times and performance ending times are subject to change.

 

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■Ticket Price

＜VIP SEAT＞

※ This upgrade lottery is available for those with reserved seat tickets only. Price: 

¥20,000 (tax included) 

※Benefits:

●VIP Seat guarantee 

●Includes ALPHAZ SPECIAL SOUVENIR Set

・Replica Picture Ticket (1 of 7 types, chosen at random)

・Eco Hand Warmer

・Original Label Water Bottle

※System fees will be charged separately.

※The ALPHAZ SPECIAL SOUVENIR set is a gift for VVIP SEAT/VIP SEAT attendees and will be distributed at the venue on the day of the performance.

Please note that we cannot accommodate later mail requests for those who do not attend.

※Please note that entry is not permitted with the picture ticket. 

※The contents of the ALPHAZ SPECIAL SOUVENIR may be subject to change. Thank you for your understanding.

 

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[VIP SEAT Upgrade (Lottery) Application Period for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members]

From 15:00 on November 26, 2024 (Tuesday) to 23:59 on December 1, 2024 (Sunday).

 

※The link to the application site is available in the following【Application Method】

 

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【Selection Notification and Payment Period】

December 6, 2024 (Fri) 15:00

※Payment can only be made via credit card or PayPay.

 

【Eligibility for Application】

※"XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application," "ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application," "XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members," and "Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members" are available for those who have won and paid for tickets with designated seating (including accompanying persons).

*Tickets are not distributed on a first-come, first-served basis. Heavy traffic is expected immediately after the application period begins and just before it ends. Please apply well in advance during the application period.

*Please read the detailed instructions and notes on the application site carefully before proceeding.

 

【Application Method】

①Log in to the application status confirmation page

Application Status Confirmation Page

 

※To log in, you will need the 'Application Number,' 'Date of Birth,' and 'Phone Number' used when applying for the 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to ALPHAZ ANNUAL PREMIUM/STANDARD members, 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members.'

The application details will not be displayed if you enter the 'Application Number' from your upgrade lottery application. Therefore, please make sure to enter the information from the original applications for the 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application,' 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access(Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members.

 

②From the "Apply for Upgrade" button displayed in the purchase history, proceed with the application according to the screen.

※ Please note that the application button will not be displayed until 15:00 on November 26, 2024 (Tuesday).

※ If there are no performances eligible for upgrades, the "Apply for Upgrade" button will not be displayed. Please be aware of this in advance.

 

【VIP SEAT Upgrade Lottery Reservation Notes】

※ VIP SEAT upgrades are only available to ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY members (including accompanying individuals).

※In the upgrade lottery application, you can only apply for the number of tickets you purchased for each of the following: 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to ALPHAZ ANNUAL PREMIUM/STANDARD members, 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members.' You cannot upgrade only a portion of your tickets.

Note: Those who have won tickets in each of the 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application,' 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members' can apply for the upgrade lottery for each of these applications separately.

※ VIP SEAT upgrades are from all assigned seats, and if you apply/win in the upgrade lottery reservation, an additional fee of ¥7,000 (tax included) will be charged per ticket.

※ If you wish to change your application details, please cancel your application and reapply.

※ Only the performances eligible for upgrades will be displayed, so please apply only for the performances you wish to upgrade.

※ Please check the application status and lottery results of the upgrade lottery reservation on the application status confirmation page(https://member2.y-tickets.jp/order_auth/authenticate/)

※To log in, you will need the 'Application Number,' 'Date of Birth,' and 'Phone Number' used when applying for the 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to ALPHAZ ANNUAL PREMIUM/STANDARD members, 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members.'

The application details will not be displayed if you enter the 'Application Number' from your upgrade lottery application. Therefore, please make sure to enter the information from the original applications for the 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application,' 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access(Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members.

※If you have won tickets for multiple performances, you can apply for the upgrade lottery for each performance. Additionally, it is possible to apply for the upgrade for just one performance out of the multiple wins.

Please note that if you have not completed payment within the specified period after winning the 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application,' 'ALPHAZ ANNUAL PREMIUM/STANDARD Member Ticket Pre-sale (Lottery) Application,' 'XG 2nd Mini Album Pre-order Ticket Early Access (Lottery) Application' exclusive to all paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY members, or 'Ticket Pre-sale (Lottery) Application for All Paid ALPHAZ ANNUAL PREMIUM/STANDARD/MONTHLY Members,' the application button will not be displayed on the application status confirmation page. Please make sure to check your application and winning status before using this service.

※ Although you will apply separately for both all assigned seats and VIP SEAT, if you win the upgrade and make the payment, it will be displayed as one ticket "All Assigned Seats (VIP SEAT)" at the time of issuance.

※ Even if your accompanying individuals are non-members at the time of application, you can still upgrade their tickets from all assigned seats to VIP SEAT. However, accompanying individuals must become ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY members before the day of the performance.

※ If you are unsuccessful in the upgrade lottery reservation, you will watch the show from the originally assigned seats.

 

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<VIP SEAT Notes>

- Customers who purchase VIP Seating (including accompanying persons) are requested not to resign from the fan club until the day of the performance.

- Only ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY members can distribute tickets, enter the venue on the day of the performance, etc.

- Logging into "ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY" is required at the time of ticket issuance for VIP Seating.

- No cancellations, changes, or refunds are possible for inability to issue, distribute, or enter on the day of the performance due to VIP Seating regulations. Please be aware of this in advance.

- If your membership expires before the day of the performance, please ensure to renew it.

- If you purchase a ticket for an accompanying person as VIP Seating, ensure that the accompanying person also joins as an ALPHAZ ANNUAL PREMIUM/STANDARD & MONTHLY before the day of the performance. VIP Seating cannot be distributed to non-members.

- If you resign your membership, you must rejoin to receive tickets, or enter on the day of the performance with VIP Seating, so please be aware.

- Membership registration is possible on the day of the performance, but as the process can take time, leading to delays in entry, it is recommended to complete membership beforehand.

 

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■Ticket Limits:

VIP SEAT：Up to 4 tickets per application

(1 ANNUAL PREMIUM/STANDARD member can apply with 3 additional ANNUAL PREMIUM/STANDARD or MONTHLY member)

 

■Other Important Notices

※All the above dates and times are in Japan/Korea time.

※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.

※Performing members may change. Refunds will not be provided in such cases.

- Please understand that cancellations, changes, or refunds for tickets purchased for the event are not possible, regardless of the circumstances.

※Resale for profit is prohibited

 

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■About Ticket Issuance and Entry

- A smartphone compatible with the exclusive app "ALPHAZ" is required to receive your ticket and enter the venue.

- Please ensure that you and your companions download the ALPHAZ app.

- Downloading, registering and using purchased tickets through the app is free of charge.

 

After purchasing your ticket, please complete steps 1-6 in advance of the event. 

Failure to complete these steps may result in delayed entry.

Ensure you check and complete the following before attending:

 

1. **Download the "ALPHAZ" App:**

To receive your digital ticket, you will need to download the smartphone-exclusive app "ALPHAZ." Please download the app from the following locations:

 

- **For iPhone users:** App Store [Download here]

 

- **For Android users:** Google Play [Download here]

 

**Supported OS:**

- iPhone: iOS 14 and later

- Android: Android 7.0 and later (some models are excluded)

 

2. **Log in to the "ALPHAZ" App:**

To use the ALPHAZ app and TICKET feature, a ＋ID is required.

If you do not have a ＋ID, create one via the "＋ID Create New" option on the ALPHAZ app login screen or the ALPHAZ website menu. 

Then, log in to the ALPHAZ app using your ＋ID.

 

Those who already have a ＋ID should log in to the ALPHAZ app with their existing ＋ID.

 

3. **Register for the TICKET Feature:**

After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.

　

**Registration Steps:**

1. Press "TICKET" from the menu.

2. Enter your information on the TICKET information screen and press the confirmation button.

3. Follow the on-screen instructions to verify your phone number.

4. Once the ‘registration complete’ screen is displayed, press the "return" button.

5. Your registration is complete when the MY EVENT screen is displayed.

 

*Ensure that you register using the mobile phone number you designated to receive tickets at the time of purchase.

*Tickets will not be displayed before the start date of the event (ticket issuance start date).

 

Steps 4 to 6 should be completed after the ticketing start date. 

Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.

 

4. **Ticket Collection:**

After the icketing start date, follow these steps to collect your tickets:

 

【Ticket Retrieval Procedure】

1. Press "TICKET" from the menu.

2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.

3. Press "confirm" on the ticket collection screen.

4. Check the ticket details and press "receive ticket."

5. Completion is confirmed when "Ticket received" is displayed.

 

*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).

*Tickets will be displayed only if there are tickets available to be received for your registered phone number.

*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.

*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).

 

5. **Ticket Distribution:**

For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:

 

【Ticket Distribution Procedure】

1. Press "TICKET" from the menu.

2. Select the event you wish to distribute tickets for from MY EVENT.

3. Press "ticket details" for the ticket you wish to distribute.

4. Press "distribute ticket."

5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.

6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.

7. The ticket will display "waiting for acceptance."

8. Once the companion accepts, their name will be displayed on the ticket.

 

*Tickets purchased by the buyer cannot be distributed or transferred.

*Companions also need to download and register with the ALPHAZ app.

*If tickets are not distributed before attending, entry may be delayed. 

Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.

 

6. **Entry on the Day of the Event:**

Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.

 

*QR code screenshots or screen captures cannot be used for event participation.

*Entry will be one person at a time, displaying their QR code.

*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.

*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.

*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.

 

ALPHAZ Digital Ticket Information

Business Hours: Weekdays 13:00-17:00

Inquiry Form

 

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★Important Notes for Attendees★

- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.

 

- Please understand that cancellations, changes, or refunds for tickets purchased for the event are not possible, regardless of the circumstances.

 

■Initiatives for This Performance■

- Smoking areas within the venue will be closed after the performance.

- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.

- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.

- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.

- Fan letters should be placed in the designated fan letter box located within the venue.

 

We will make every effort to ensure a safe and enjoyable experience for everyone attending, and we kindly ask for your understanding and cooperation.

 

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■Inquiries about ALPHAZ

XG OFFICIAL FANCLUB ALPHAZ

 

■Inquiries about ticket applications

FAQ "Frequently Asked Questions"

 

■Ticket Office

Business Hours: Weekdays 13:00-17:00

Inquiry Form

 

■ Inquiry Regarding ALPHAZ App "TICKET Function"

(Inquiries Regarding Ticket Issuance and Distribution Procedures)

ALPHAZ Digital Ticket Information

Business Hours: Weekdays 13:00-17:00

Inquiry Form

 

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