XG 1st WORLD TOUR “The first HOWL” Landing at Grand Prairie Announcement
Thank you for your continued support of XG.
We would like to inform you about the XG 1st WORLD TOUR “The first HOWL" Landing at Grand Prairie.
Please check the following information carefully so that you can have an enjoyable time with XG.
【Important Notice to Ticket Purchasers for XG 1st WORLD TOUR “The first HOWL" Landing at Grand Prairie】
<General Information>
● Door timings:
- VIP Check-In: 1:00PM
- VIP Doors Open: 5:00PM
- Doors Open to Public: 6:30PM
- Show Time: 8:00PM
● Admission by full ticket only, printed/electronic tickets must be produced for admission.
● There will be security checks at designated security checkpoints, ticket holders are advised to arrive early.
● Ticket Holders with prohibited items will not be allowed access.
● No re-entry permitted
<Regarding Fan Letters>
● We will provide a box within the venue for the collection of fan letters.
● Only fan letters with greetings from our ALPHAZ are permissible.
● Cash, gift vouchers, photographs, items, or anything other than letters are strictly prohibited.
● As items other than fan letters cannot be returned, we regretfully must dispose of them if received, and we appreciate your understanding in advance.
<Regarding Fan Goods>
● The use of light or sound emitting devices other than official merchandise is prohibited.
● Please use any cheering merchandise at chest height during the performance. Please be considerate of those around you during the show.
● Banners etc. using the portraits and logos of the artists are permitted. Fan goods made for your own enjoyment are permitted. Any production, sale, or distribution of such goods for commercial purposes is strictly prohibited.
● Please do not make or use cheer leading goods of a size that may cause inconvenience to other visitors and fans.
<Regarding Guest-Initiated Events>
● Initiatives or fan-activities initiated by guests within the venue or during the performance may potentially disrupt the operation and production of the event.
※Only pre-approved fan-activities are allowed.
<Regarding Unauthorized Merchandise>
● The sale of unofficial merchandise within the premises, as well as in nearby facilities or public spaces, is strictly prohibited.
● In cases of malicious intent, we reserve the right to take necessary legal action.
<Audio, photography & videography policy>
● You are allowed to take photos and videos during the live performance.
● You may also post them to your social network. However, please observe the following rules:
- Photographic equipment is limited to smartphones only.
- The use of cameras such as SLRs and digital cameras is prohibited.
- Please refrain from using a tripod, smartphone telescope, selfie stick, or other holder to take pictures.
- Streaming and other video distribution is prohibited.
- Please refrain from using communication apps or video calls.
- Please be considerate of the people around you who may be captured in your photography.
- We may take action if we find any malicious photography or posts that may cause inconvenience to surrounding guests.
- During the performance, we kindly ask that you either remain in your assigned seat or stand in your seating area for viewing.
- Actions such as leaving your seat, rushing forward, leaning out, etc., are strictly prohibited.
- On the day of each performance, please listen for announcements within the venue for any additional instructions.
<Prohibited Items>
● The bringing of electronic devices (such as professional cameras, binoculars with recording capabilities, recorders, and video recording equipment), as well as hazardous items, into the venue is strictly prohibited.
● The following restricted / prohibited items are NOT permitted into the venue
・Animals or pets of any kind are prohibited with the exception of service animals for guests with disabilities and/or special needs. Services animals are welcomed into the building and must remain on a leash or harness at all times.
・Weapons
・Guests may not bring food and/or beverage items into the theatre during events. Glass bottles or metal cans are strictly prohibited. Guests must dispose of the unauthorized items prior to entrance into the theatre or return them to their vehicle.
・No commercial or flash photography of any kind is permitted. Camcorders or any other audio/visual equipment is prohibited unless authorized by the promoter or performer. Specifically, the use of the following equipment is not permitted:
-Lenses greater than three-and-one-half inches in length
-Telephoto or zoom lenses of any kind
-Interchangeable lenses of any kind
-Monopods or tripods
-Flash equipment of any kind
・Guests may not bring audio or video recording devices into Texas Trust CU Theatre at Grand Prairie. These devices include, but are not limited to, video cameras/camcorders and audio recording devices. Any equipment not conforming to these rules must be removed from the premises or left with Guest Services near the main lobby during the event.
・Bags are not allowed to enter Texas Trust CU Theatre beginning January of 2022 to reduce touchpoints and congestion upon arrival. Exceptions may be made for:
-Medical bags no larger than what is required to transport necessary medical equipment
-Diaper bags for guests accompanied by infant(s)
-Small, single compartment clutches no larger than 5x9 inches
・PROHIBITED BAGS INCLUDE, BUT ARE NOT LIMITED TO:
-All purses, bags or containers larger than a small clutch bag
-Backpacks
-Binocular case – Binoculars may be worn around the neck
-Briefcases
-Camera bags
-Cinch bags
-Computer bags
-Fanny packs
-Luggage of any kind
Unless otherwise specified by the event management, Texas Trust CU Theatre at Grand Prairie welcomes guests bringing small signs, banners, and posters inside the building to show fan support during events. The following guidelines relate to these items:
-Item must be related to event.
-Item may not be attached to a stick/pole.
-Item may not be larger than 11" x 17" in dimension.
-Item may not obstruct any sponsors/advertisers signage.
-Item may not be hung, attached, or displayed on any part of the Texas Trust CU Theatre at Grand Prairie.
-Item may not contain or display obscene/offensive language and/or pictures, as determined by Texas Trust CU Theatre at Grand Prairie management.
-Item may not be constructed or displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by Texas Trust CU Theatre at Grand Prairie management.
-Guests are not allowed to hand out pamphlets, advertisement brochures, etc. to other guests while inside the theatre, without prior approval from Texas Trust CU Theatre at Grand Prairie management.
・Tripods/Monopods, Laser Pointers, Alcohol, Drugs, Noise Making Devices, Fireworks, Flashlights, Skateboards/ Rollerblades, Beach Balls, Cans or Bottles.
・Smoking is not permitted inside the theatre at any time. Smoking areas are located on the east and west sides of the venue.
・Strollers are not permitted into the theatre and will not be checked in at the Guest Service Center. Guests are encouraged to leave strollers in their vehicles prior to arrival at the theatre entrance.
- Any other items as determined by the Organiser that may cause injury, or public nuisance
- Venue Management reserves the right to prohibit and/or remoe any items from the venue at any time
<Regarding VIP ticket holders’ benefits>
► Soundcheck Party
● All VIP ticket holders are required to present their valid ticket for verification purposes into the venue.
● Wristbands will be handed out before entering the venue. Please keep them on throughout the show.
● Strictly no photography and videography during the VIP Soundcheck party,patrons found with prohibited items such as cameras or taking photos/videos will be escorted out of the venue.
● After Soundcheck ends, all VIP ticket holders need to exit the hall and re-enter once again for the main show.
► Send-Off Event
● VIP ticket holders are to remain at their standing location after the concert has ended. Ushers will guide you accordingly, kindly follow their instructions.
● Please ensure that you have your ticket with you AND that your wristband is still on after the concert.
● The send-off party is non-transferable. If the wristband is tampered with, you will not be allowed to attend the send-off party.
● Strictly NO photography & videography is allowed during the send-off party,patrons found taking photos/videos will be escorted out of the venue.
► VIP Fan Benefits Redemption Instructions
● Collection Time: From 1:00PM to 5:00PM
● Location: Main Lobby - facing the venue to the right of box office
● The following instructions are for VIP ticket holders who wish to collect their VIP Laminate and Lanyard, and Exclusive Photo-card Collectible:
- A valid ticket (printed or electronic) and a valid ID of the ticket purchaser must be shown for verification purposes during redemption.
- Each VIP ticket holder can only collect ONE (1) VIP Wristband, ONE (1) VIP Laminate & Lanyard, and ONE (1) photo-card.
- VIP ticket holders must collect their benefits prior to the sound check party.
- Latecomers will not be offered benefits, please ensure you make your redemption within the stipulated timings above.
- Any items not collected by 5:00pm will be deemed as automatic forfeiture of the benefit.
Please cooperate with the staff at the venue and follow their directions.
XG and all XG staff look forward to seeing you at the event.
We would like to inform you about the XG 1st WORLD TOUR “The first HOWL" Landing at Grand Prairie.
Please check the following information carefully so that you can have an enjoyable time with XG.
【Important Notice to Ticket Purchasers for XG 1st WORLD TOUR “The first HOWL" Landing at Grand Prairie】
<General Information>
● Door timings:
- VIP Check-In: 1:00PM
- VIP Doors Open: 5:00PM
- Doors Open to Public: 6:30PM
- Show Time: 8:00PM
● Admission by full ticket only, printed/electronic tickets must be produced for admission.
● There will be security checks at designated security checkpoints, ticket holders are advised to arrive early.
● Ticket Holders with prohibited items will not be allowed access.
● No re-entry permitted
<Regarding Fan Letters>
● We will provide a box within the venue for the collection of fan letters.
● Only fan letters with greetings from our ALPHAZ are permissible.
● Cash, gift vouchers, photographs, items, or anything other than letters are strictly prohibited.
● As items other than fan letters cannot be returned, we regretfully must dispose of them if received, and we appreciate your understanding in advance.
<Regarding Fan Goods>
● The use of light or sound emitting devices other than official merchandise is prohibited.
● Please use any cheering merchandise at chest height during the performance. Please be considerate of those around you during the show.
● Banners etc. using the portraits and logos of the artists are permitted. Fan goods made for your own enjoyment are permitted. Any production, sale, or distribution of such goods for commercial purposes is strictly prohibited.
● Please do not make or use cheer leading goods of a size that may cause inconvenience to other visitors and fans.
<Regarding Guest-Initiated Events>
● Initiatives or fan-activities initiated by guests within the venue or during the performance may potentially disrupt the operation and production of the event.
※Only pre-approved fan-activities are allowed.
<Regarding Unauthorized Merchandise>
● The sale of unofficial merchandise within the premises, as well as in nearby facilities or public spaces, is strictly prohibited.
● In cases of malicious intent, we reserve the right to take necessary legal action.
<Audio, photography & videography policy>
● You are allowed to take photos and videos during the live performance.
● You may also post them to your social network. However, please observe the following rules:
- Photographic equipment is limited to smartphones only.
- The use of cameras such as SLRs and digital cameras is prohibited.
- Please refrain from using a tripod, smartphone telescope, selfie stick, or other holder to take pictures.
- Streaming and other video distribution is prohibited.
- Please refrain from using communication apps or video calls.
- Please be considerate of the people around you who may be captured in your photography.
- We may take action if we find any malicious photography or posts that may cause inconvenience to surrounding guests.
- During the performance, we kindly ask that you either remain in your assigned seat or stand in your seating area for viewing.
- Actions such as leaving your seat, rushing forward, leaning out, etc., are strictly prohibited.
- On the day of each performance, please listen for announcements within the venue for any additional instructions.
<Prohibited Items>
● The bringing of electronic devices (such as professional cameras, binoculars with recording capabilities, recorders, and video recording equipment), as well as hazardous items, into the venue is strictly prohibited.
● The following restricted / prohibited items are NOT permitted into the venue
・Animals or pets of any kind are prohibited with the exception of service animals for guests with disabilities and/or special needs. Services animals are welcomed into the building and must remain on a leash or harness at all times.
・Weapons
・Guests may not bring food and/or beverage items into the theatre during events. Glass bottles or metal cans are strictly prohibited. Guests must dispose of the unauthorized items prior to entrance into the theatre or return them to their vehicle.
・No commercial or flash photography of any kind is permitted. Camcorders or any other audio/visual equipment is prohibited unless authorized by the promoter or performer. Specifically, the use of the following equipment is not permitted:
-Lenses greater than three-and-one-half inches in length
-Telephoto or zoom lenses of any kind
-Interchangeable lenses of any kind
-Monopods or tripods
-Flash equipment of any kind
・Guests may not bring audio or video recording devices into Texas Trust CU Theatre at Grand Prairie. These devices include, but are not limited to, video cameras/camcorders and audio recording devices. Any equipment not conforming to these rules must be removed from the premises or left with Guest Services near the main lobby during the event.
・Bags are not allowed to enter Texas Trust CU Theatre beginning January of 2022 to reduce touchpoints and congestion upon arrival. Exceptions may be made for:
-Medical bags no larger than what is required to transport necessary medical equipment
-Diaper bags for guests accompanied by infant(s)
-Small, single compartment clutches no larger than 5x9 inches
・PROHIBITED BAGS INCLUDE, BUT ARE NOT LIMITED TO:
-All purses, bags or containers larger than a small clutch bag
-Backpacks
-Binocular case – Binoculars may be worn around the neck
-Briefcases
-Camera bags
-Cinch bags
-Computer bags
-Fanny packs
-Luggage of any kind
Unless otherwise specified by the event management, Texas Trust CU Theatre at Grand Prairie welcomes guests bringing small signs, banners, and posters inside the building to show fan support during events. The following guidelines relate to these items:
-Item must be related to event.
-Item may not be attached to a stick/pole.
-Item may not be larger than 11" x 17" in dimension.
-Item may not obstruct any sponsors/advertisers signage.
-Item may not be hung, attached, or displayed on any part of the Texas Trust CU Theatre at Grand Prairie.
-Item may not contain or display obscene/offensive language and/or pictures, as determined by Texas Trust CU Theatre at Grand Prairie management.
-Item may not be constructed or displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by Texas Trust CU Theatre at Grand Prairie management.
-Guests are not allowed to hand out pamphlets, advertisement brochures, etc. to other guests while inside the theatre, without prior approval from Texas Trust CU Theatre at Grand Prairie management.
・Tripods/Monopods, Laser Pointers, Alcohol, Drugs, Noise Making Devices, Fireworks, Flashlights, Skateboards/ Rollerblades, Beach Balls, Cans or Bottles.
・Smoking is not permitted inside the theatre at any time. Smoking areas are located on the east and west sides of the venue.
・Strollers are not permitted into the theatre and will not be checked in at the Guest Service Center. Guests are encouraged to leave strollers in their vehicles prior to arrival at the theatre entrance.
- Any other items as determined by the Organiser that may cause injury, or public nuisance
- Venue Management reserves the right to prohibit and/or remoe any items from the venue at any time
<Regarding VIP ticket holders’ benefits>
► Soundcheck Party
● All VIP ticket holders are required to present their valid ticket for verification purposes into the venue.
● Wristbands will be handed out before entering the venue. Please keep them on throughout the show.
● Strictly no photography and videography during the VIP Soundcheck party,patrons found with prohibited items such as cameras or taking photos/videos will be escorted out of the venue.
● After Soundcheck ends, all VIP ticket holders need to exit the hall and re-enter once again for the main show.
► Send-Off Event
● VIP ticket holders are to remain at their standing location after the concert has ended. Ushers will guide you accordingly, kindly follow their instructions.
● Please ensure that you have your ticket with you AND that your wristband is still on after the concert.
● The send-off party is non-transferable. If the wristband is tampered with, you will not be allowed to attend the send-off party.
● Strictly NO photography & videography is allowed during the send-off party,patrons found taking photos/videos will be escorted out of the venue.
► VIP Fan Benefits Redemption Instructions
● Collection Time: From 1:00PM to 5:00PM
● Location: Main Lobby - facing the venue to the right of box office
● The following instructions are for VIP ticket holders who wish to collect their VIP Laminate and Lanyard, and Exclusive Photo-card Collectible:
- A valid ticket (printed or electronic) and a valid ID of the ticket purchaser must be shown for verification purposes during redemption.
- Each VIP ticket holder can only collect ONE (1) VIP Wristband, ONE (1) VIP Laminate & Lanyard, and ONE (1) photo-card.
- VIP ticket holders must collect their benefits prior to the sound check party.
- Latecomers will not be offered benefits, please ensure you make your redemption within the stipulated timings above.
- Any items not collected by 5:00pm will be deemed as automatic forfeiture of the benefit.
Please cooperate with the staff at the venue and follow their directions.
XG and all XG staff look forward to seeing you at the event.
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