Details for the official pre-sale (lottery) ticket application for the additional Japan shows of XG 1st WORLD TOUR 'The first HOWL'
The official pre-sale (lottery) ticket application for the additional Japan shows of XG's first world tour, 'XG 1st WORLD TOUR: The first HOWL,' will open on Wednesday, October 30th at 3:00 PM! Here are the details on how to apply.
Please note that the Ariake Arena and Osaka-Jo Hall shows are no longer eligible for the official pre-sale (lottery) application as tickets have sold out.
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【XG 1st WORLD TOUR “The first HOWL”】Special Website
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◇Information on Additional Performances
XG 1st WORLD TOUR “The first HOWL” Landing at Nagoya
■Venue: Port Messe Nagoya, Exhibition Hall 1
▽Performance Date: February 8th, 2025 (Sat.)
OPEN 17:00 / START 18:00
▽Performance Date: February 9th, 2025 (Sun.)
OPEN 15:00 / START 16:00
XG 1st WORLD TOUR “The first HOWL” Landing at Fukuoka
■Venue: West Japan General Exhibition Center Annex
▽Performance Date: March 8th, 2025 (Sat.)
OPEN 17:00 / START 18:00
▽Performance Date: March 9th, 2025 (Sun.)
OPEN 15:00 / START 16:00
*Venue opening times and performance ending times are subject to change.
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■Ticket Price
＜All Reserved Seats＞
13,000 yen (tax included)
※System fees will be charged separately.
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[Official Pre-Sale (Lottery) Application Period]
October 30, 2024 (Wed) 3:00 PM – November 6, 2024 (Wed) 11:59 PM (JST)
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【Selection Notification and Payment Period】
November 12, 2024 (Tue) 3:00 PM – November 17, 2024 (Sun) 11:59 PM (JST)
*Please complete your payment promptly after selection confirmation. Payments after the deadline are not accepted.
*Tickets are not distributed on a first-come, first-served basis. Heavy traffic is expected immediately after the application period begins and just before it ends. Please apply well in advance during the application period.
*Please read the detailed instructions and notes on the application site carefully before proceeding.
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■Ticket Limits:
All Reserved Seating: Up to 4 tickets per application
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.
※Performing members may change. Refunds will not be provided in such cases.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
※Resale for profit is prohibited
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■About Ticket Issuance and Entry
- A smartphone compatible with the exclusive app "ALPHAZ" is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.
After purchasing your ticket, please complete steps 1-6 in advance of the event.
Failure to complete these steps may result in delayed entry.
Ensure you check and complete the following before attending:
1. **Download the "ALPHAZ" App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app "ALPHAZ." Please download the app from the following locations:
- **For iPhone users:** App Store
- **For Android users:** Google Play
**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)
2. **Log in to the "ALPHAZ" App:**
To use the ALPHAZ app and TICKET feature, a ＋ID is required.
If you do not have a ＋ID, create one via the "＋ID Create New" option on the ALPHAZ app login screen or the ALPHAZ website menu.
Then, log in to the ALPHAZ app using your ＋ID.
Those who already have a ＋ID should log in to the ALPHAZ app with their existing ＋ID.
3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
**Registration Steps:**
1. Press "TICKET" from the menu.
2. Enter your information on the TICKET information screen and press the confirmation button.
3. Follow the on-screen instructions to verify your phone number.
4. Once the ‘registration complete’ screen is displayed, press the "return" button.
5. Your registration is complete when the MY EVENT screen is displayed.
*Ensure that you register using the mobile phone number you designated to receive tickets at the time of purchase.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.
4. **Ticket Collection:**
After the icketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
1. Press "TICKET" from the menu.
2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.
3. Press "confirm" on the ticket collection screen.
4. Check the ticket details and press "receive ticket."
5. Completion is confirmed when "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5.**Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
1. Press "TICKET" from the menu.
2. Select the event you wish to distribute tickets for from MY EVENT.
3. Press "ticket details" for the ticket you wish to distribute.
4. Press "distribute ticket."
5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.
6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.
7. The ticket will display "waiting for acceptance."
8. Once the companion accepts, their name will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6.*Entry on the Day of the Event:*
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed.
Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
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★Important Notes for Attendees★
- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
■Initiatives for This Performance■
- Smoking areas within the venue will be closed after the performance.
- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.
- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.
- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.
- Fan letters should be placed in the designated fan letter box located within the venue.
We will make every effort to ensure a safe and enjoyable experience for everyone attending, and we kindly ask for your understanding and cooperation.
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■Inquiries about ALPHAZ
XG OFFICIAL FANCLUB ALPHAZ
■Inquiries about ticket applications
FAQ "Frequently Asked Questions"
■Ticket Office
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
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