[XG 1st WORLD TOUR "The first HOWL" FINAL Landing at TOKYO DOME] Details on the VIP Seat Upgrade (lottery) application for ALPHAZ ANNUAL PREMIUM/STANDARD members, and notice regarding the change of ticket issuance date
VIP Seat Upgrade (lottery) application for ALPHAZ ANNUAL PREMIUM/STANDARD members starts from Thursday, 17 April at 15:00 (JST)!
Here are the details on how to apply.
XG’s first world tour, XG 1st WORLD TOUR “The first HOWL”, will conclude with a special final performance at Tokyo Dome.
Experience a one-of-a-kind show for one night only!
※Only those who were selected and completed payment for the fastest ticket lottery pre-sale for ALPHAZ ANNUAL PREMIUM/STANDARD members (including companions) with assigned seating will be eligible.
※Details regarding VIP Seat Upgrade applications will also be provided later for those eligible through the ticket pre-sale lottery for all paid ALPHAZ members (ANNUAL PREMIUM/STANDARD & MONTHLY) as well as the general pre-sale lottery for all ALPHAZ members (including free members).
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【XG 1st WORLD TOUR “The first HOWL”】Special Website
https://xgalx.com/xg/tour/thefirsthowl/
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◇Performance Information
XG 1st WORLD TOUR "The first HOWL" FINAL Landing at TOKYO DOME
■Venue : Tokyo Dome
▽Performance Date : May 14, 2025 (Wed)
OPEN 16:30 / START 18:30
*Venue opening times and performance ending times are subject to change.
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■Ticket Price
＜VIP SEAT＞
Price: ¥22,000 (tax included)
※ This upgrade lottery is available for those with reserved seat tickets only.
※System fees will be charged separately.
※Benefits:
●VIP SEATguarantee
■Seating Layout
※This is the seating layout as of April 3, 2025.
※The actual seating layout may change without notice depending on the stage plan and availability of each seat type.
※In the event of a layout change, please note that your seats will not be changed to a lower-priced seating area than originally shown. Please purchase with the understanding that seating layout changes may occur.
※Please be aware that refunds or seat exchanges due to seating layout changes will not be provided. Please purchase with this understanding.
※Details regarding VIP SEAT upgrade eligibility, application period, and application details will be announced at a later date.
---------------------------------------------------------
[ALPHAZ ANNUAL PREMIUM/STANDARD Member VIP Seat Upgrade (Lottery) Application Period]
17 April 2025 (Thu) 15:00 – 20 April 2025 (Sun) 23:59 (JST)
※The link to the application site is available here.
---------------------------------------------------------
【Selection Notification and Payment Period】
25 April 2025 (Fri) 15:00 (JST)
※Payment can only be made via credit card or PayPay.
【Eligibility for Application】
※Those who were selected in the earliest ALPHAZ ANNUAL PREMIUM/STANDARD ticket pre-sale (lottery) and completed payment for designated seating tickets (including companions) are eligible.
※Details on how to apply for the VIP Seat Upgrade will also be provided for those eligible through the upcoming ticket pre-sale (lottery) for all paid ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY members, as well as for the general pre-sale (lottery) for all ALPHAZ members, including free members.
*Tickets are not distributed on a first-come, first-served basis. Heavy traffic is expected immediately after the application period begins and just before it ends. Please apply well in advance during the application period.
*Please read the detailed instructions and notes on the application site carefully before proceeding.
【Application Method】
①Log in to the application status confirmation page
Application status confirmation page：https://member2.y-tickets.jp/order_auth/authenticate/
※To log in, you will need the "Application Number," "Date of Birth," and "Phone Number" used when applying for the ALPHAZ ANNUAL PREMIUM/STANDARD ticket fastest pre-sale (lottery).
Even if you enter the "Application Number" for the VIP Seat Upgrade Lottery, no details will appear unless it matches the information from the original ALPHAZ ANNUAL PREMIUM/STANDARD ticket fastest pre-sale (lottery). Be sure to enter the same information you used when applying.
②From the "Apply for Upgrade" button displayed in the purchase history, proceed with the application according to the screen.
Please note that the application button will not appear until Thursday, 17 April 2025 15:00.
*Please note that the Application button will not appear if there are no performances available for upgrade.
【VIP SEAT Upgrade Lottery Reservation Notes】
※For the VIP Seat Upgrade Lottery, you may apply for the same number of tickets you purchased and paid for through the ALPHAZ ANNUAL PREMIUM/STANDARD ticket fastest pre-sale (lottery).
Upgrading only a portion of your tickets is not possible.
※VIP SEAT upgrades are from all assigned seats, and if you apply/win in the upgrade lottery reservation, an additional fee of ¥7,000 (tax included) will be charged per ticket.
※Only events available for upgrade will be displayed to eligible users.
※ Please check the application status and lottery results of the upgrade lottery Application status confirmation page（https://member2.y-tickets.jp/order_auth/authenticate/)
※To log in, you will need the "Application Number," "Date of Birth," and "Phone Number" used when applying for the ALPHAZ ANNUAL PREMIUM/STANDARD Ticket Fastest Pre-Sale (Lottery).
Even if you enter the "Application Number" from the upgrade lottery application, the application details will not be displayed unless the information matches what was used during the original pre-sale. Be sure to enter the same details you used when applying for the fastest pre-sale.
※If you did not complete payment during the ALPHAZ ANNUAL PREMIUM/STANDARD fastest pre-sale period or purchased tickets through another pre-sale, the "Apply" button will not appear on the application status confirmation page. Please confirm your own application and result status before proceeding.
※You will be applying separately for Reserved Seats and VIP SEAT. However, if you are selected for the upgrade and complete payment, the ticket issued will be labeled as: "Reserved Seat (VIP SEAT)".
※If you are not selected in the VIP SEAT Upgrade Lottery, your ticket will remain a standard Reserved Seat.
※Wheelchair users may also apply for each upgrade offer, but if selected, due to limited space in each area, you will need to transfer from your wheelchair to the designated seat. Note that this is not an area where seating is required.
※Additionally, if the organizers determine that viewing from each area would be difficult, you may be guided to a handicap-dedicated space (shared by all ticket types). Please be aware of this in advance. Also, seat changes after the performance begins are not possible.
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
■Ticketing Limits:
VIP SEAT：Up to 6 tickets per application
（1 ANNUAL PREMIUM/STANDARD member can apply with up to 5 additional members or non-members, including ANNUAL PREMIUM/STANDARD members）
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.
※Performing members may change. Refunds will not be provided in such cases.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
※Resale for profit is prohibited.
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
■ Regarding the Change in Ticket Issuance Date
The ticket issuance date in the ALPHAZ app was originally scheduled for "15:00, 14 days before the performance", but for the following pre-sales, the ticket issuance date has been changed.
Details regarding the new issuance date will be provided again through the respective ticket vendors and the ALPHAZ app.
・VVIP SEAT Upgrade Lottery
・VIP SEAT Upgrade Lottery
・VIP SEAT Upgrade Secondary Lottery
・ALPHAZ ANNUAL PREMIUM/STANDARD Member Pre-sale
・ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Pre-sale
・ALPHAZ All Member (including free members) Pre-sale
・Official Website Pre-sale
・Official SNS Pre-sale
・mu-mo TICKET Pre-sale
・J-WAVE Lottery Pre-sale
※Due to system limitations, some ticketing platforms may still display the issuance date as “15:00, 14 days before the performance.” Please be aware of this in advance.
※For pre-sales not listed above, the ticket issuance date remains unchanged at “15:00, 5 days before the performance.”
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■About Ticket Issuance and Entry
- A smartphone compatible with the exclusive app ALPHAZ is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.
After purchasing your ticket, please complete steps 1-6 in advance of the event.
Failure to complete these steps may result in delayed entry.
Ensure you check and complete the following before attending:
1. **Download the ALPHAZ App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app, ALPHAZ. Please download the app from the following locations:
- **For iPhone users:** App Store [Download here]
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
- **For Android users:** Google Play [Download here]
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)
2. **Log in to the ALPHAZ App:**
To use the ALPHAZ app and TICKET feature, a ＋ID is required.
If you do not have a ＋ID, create one via the "＋ID Create New" option on the ALPHAZ app login screen or the ALPHAZ website menu.
Next, log in to the ALPHAZ app using your ＋ID.
Those who already have a ＋ID should log in to the ALPHAZ app with their existing ＋ID.
3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
**Registration Steps:**
1. From the menu, select "TICKET."
2. Enter your information on the TICKET information screen and press the confirmation button.
3. Follow the on-screen instructions to verify your phone number.
4. Once the ‘registration complete’ screen is displayed, press the "return" button.
5. Your registration is complete when the MY EVENT screen is displayed.
*Ensure that you register using the mobile phone number you entered when purchasing your ticket.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.
4. **Ticket Collection:**
After the ticketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
1. Press "TICKET" from the menu.
2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.
3. Press "confirm" on the ticket collection screen.
4. Check the ticket details and press "receive ticket."
5. Completion is confirmed when "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5. **Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
1. Press "TICKET" from the menu.
2. Select the event you wish to distribute tickets for from MY EVENT.
3. Press "ticket details" for the ticket you wish to distribute.
4. Press "distribute ticket."
5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.
6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.
7. The ticket will display "waiting for acceptance."
8. Once the companion accepts, their name will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6. **Entry on the Day of the Event:**
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
ALPHAZ Digital Ticket Information
Operating hours: Weekdays 13:00 - 17:00
Contact Form: ALPHAZ Digital Ticket Information Contact Form
https://supportform.jp/ALPHAZ-Digital-Ticket-Information
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★Important Notes for Attendees★
- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.
- Please understand that cancellations, changes, or refunds for tickets purchased for the event are not possible, regardless of the circumstances.
■Initiatives for This Performance■
- To prevent overcrowding in the designated smoking area, smoking is prohibited throughout the venue.
- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.
- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.
- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.
- Fan letters should be placed in the designated fan letter box located within the venue.
We will make every effort to ensure a safe and enjoyable experience for everyone attending, and we kindly ask for your understanding and cooperation.
---------------------------------------------------------
■Inquiries about ALPHAZ
XG OFFICIAL FANCLUB ALPHAZ
https://xg.pasch.fan/
■Inquiries about ticket applications
FAQ "Frequently Asked Questions"
https://info2.y-tickets.jp/info/faq/
■Ticket Office
Operating hours: Weekdays 13:00-17:00
Inquiry Form
https://info2.y-tickets.jp/inquiry/input
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://supportform.jp/ALPHAZ-Digital-Ticket-Information
---------------------------------------------------------
Here are the details on how to apply.
XG’s first world tour, XG 1st WORLD TOUR “The first HOWL”, will conclude with a special final performance at Tokyo Dome.
Experience a one-of-a-kind show for one night only!
※Only those who were selected and completed payment for the fastest ticket lottery pre-sale for ALPHAZ ANNUAL PREMIUM/STANDARD members (including companions) with assigned seating will be eligible.
※Details regarding VIP Seat Upgrade applications will also be provided later for those eligible through the ticket pre-sale lottery for all paid ALPHAZ members (ANNUAL PREMIUM/STANDARD & MONTHLY) as well as the general pre-sale lottery for all ALPHAZ members (including free members).
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
【XG 1st WORLD TOUR “The first HOWL”】Special Website
https://xgalx.com/xg/tour/thefirsthowl/
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
◇Performance Information
XG 1st WORLD TOUR "The first HOWL" FINAL Landing at TOKYO DOME
■Venue : Tokyo Dome
▽Performance Date : May 14, 2025 (Wed)
OPEN 16:30 / START 18:30
*Venue opening times and performance ending times are subject to change.
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
■Ticket Price
＜VIP SEAT＞
Price: ¥22,000 (tax included)
※ This upgrade lottery is available for those with reserved seat tickets only.
※System fees will be charged separately.
※Benefits:
●VIP SEATguarantee
■Seating Layout
※This is the seating layout as of April 3, 2025.
※The actual seating layout may change without notice depending on the stage plan and availability of each seat type.
※In the event of a layout change, please note that your seats will not be changed to a lower-priced seating area than originally shown. Please purchase with the understanding that seating layout changes may occur.
※Please be aware that refunds or seat exchanges due to seating layout changes will not be provided. Please purchase with this understanding.
※Details regarding VIP SEAT upgrade eligibility, application period, and application details will be announced at a later date.
---------------------------------------------------------
[ALPHAZ ANNUAL PREMIUM/STANDARD Member VIP Seat Upgrade (Lottery) Application Period]
17 April 2025 (Thu) 15:00 – 20 April 2025 (Sun) 23:59 (JST)
※The link to the application site is available here.
---------------------------------------------------------
【Selection Notification and Payment Period】
25 April 2025 (Fri) 15:00 (JST)
※Payment can only be made via credit card or PayPay.
【Eligibility for Application】
※Those who were selected in the earliest ALPHAZ ANNUAL PREMIUM/STANDARD ticket pre-sale (lottery) and completed payment for designated seating tickets (including companions) are eligible.
※Details on how to apply for the VIP Seat Upgrade will also be provided for those eligible through the upcoming ticket pre-sale (lottery) for all paid ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY members, as well as for the general pre-sale (lottery) for all ALPHAZ members, including free members.
*Tickets are not distributed on a first-come, first-served basis. Heavy traffic is expected immediately after the application period begins and just before it ends. Please apply well in advance during the application period.
*Please read the detailed instructions and notes on the application site carefully before proceeding.
【Application Method】
①Log in to the application status confirmation page
Application status confirmation page：https://member2.y-tickets.jp/order_auth/authenticate/
※To log in, you will need the "Application Number," "Date of Birth," and "Phone Number" used when applying for the ALPHAZ ANNUAL PREMIUM/STANDARD ticket fastest pre-sale (lottery).
Even if you enter the "Application Number" for the VIP Seat Upgrade Lottery, no details will appear unless it matches the information from the original ALPHAZ ANNUAL PREMIUM/STANDARD ticket fastest pre-sale (lottery). Be sure to enter the same information you used when applying.
②From the "Apply for Upgrade" button displayed in the purchase history, proceed with the application according to the screen.
Please note that the application button will not appear until Thursday, 17 April 2025 15:00.
*Please note that the Application button will not appear if there are no performances available for upgrade.
【VIP SEAT Upgrade Lottery Reservation Notes】
※For the VIP Seat Upgrade Lottery, you may apply for the same number of tickets you purchased and paid for through the ALPHAZ ANNUAL PREMIUM/STANDARD ticket fastest pre-sale (lottery).
Upgrading only a portion of your tickets is not possible.
※VIP SEAT upgrades are from all assigned seats, and if you apply/win in the upgrade lottery reservation, an additional fee of ¥7,000 (tax included) will be charged per ticket.
※Only events available for upgrade will be displayed to eligible users.
※ Please check the application status and lottery results of the upgrade lottery Application status confirmation page（https://member2.y-tickets.jp/order_auth/authenticate/)
※To log in, you will need the "Application Number," "Date of Birth," and "Phone Number" used when applying for the ALPHAZ ANNUAL PREMIUM/STANDARD Ticket Fastest Pre-Sale (Lottery).
Even if you enter the "Application Number" from the upgrade lottery application, the application details will not be displayed unless the information matches what was used during the original pre-sale. Be sure to enter the same details you used when applying for the fastest pre-sale.
※If you did not complete payment during the ALPHAZ ANNUAL PREMIUM/STANDARD fastest pre-sale period or purchased tickets through another pre-sale, the "Apply" button will not appear on the application status confirmation page. Please confirm your own application and result status before proceeding.
※You will be applying separately for Reserved Seats and VIP SEAT. However, if you are selected for the upgrade and complete payment, the ticket issued will be labeled as: "Reserved Seat (VIP SEAT)".
※If you are not selected in the VIP SEAT Upgrade Lottery, your ticket will remain a standard Reserved Seat.
※Wheelchair users may also apply for each upgrade offer, but if selected, due to limited space in each area, you will need to transfer from your wheelchair to the designated seat. Note that this is not an area where seating is required.
※Additionally, if the organizers determine that viewing from each area would be difficult, you may be guided to a handicap-dedicated space (shared by all ticket types). Please be aware of this in advance. Also, seat changes after the performance begins are not possible.
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
■Ticketing Limits:
VIP SEAT：Up to 6 tickets per application
（1 ANNUAL PREMIUM/STANDARD member can apply with up to 5 additional members or non-members, including ANNUAL PREMIUM/STANDARD members）
■Other Important Notices
※All the above dates and times are in Japan/Korea time.
※Children under 3 years old are not allowed to attend. Tickets are required for those aged 3 and above.
※Performing members may change. Refunds will not be provided in such cases.
※For the scheduled performances, cancellations, changes, or refunds are not allowed for any reason after the purchase of tickets. Please understand this in advance.
※Resale for profit is prohibited.
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
■ Regarding the Change in Ticket Issuance Date
The ticket issuance date in the ALPHAZ app was originally scheduled for "15:00, 14 days before the performance", but for the following pre-sales, the ticket issuance date has been changed.
Details regarding the new issuance date will be provided again through the respective ticket vendors and the ALPHAZ app.
・VVIP SEAT Upgrade Lottery
・VIP SEAT Upgrade Lottery
・VIP SEAT Upgrade Secondary Lottery
・ALPHAZ ANNUAL PREMIUM/STANDARD Member Pre-sale
・ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Pre-sale
・ALPHAZ All Member (including free members) Pre-sale
・Official Website Pre-sale
・Official SNS Pre-sale
・mu-mo TICKET Pre-sale
・J-WAVE Lottery Pre-sale
※Due to system limitations, some ticketing platforms may still display the issuance date as “15:00, 14 days before the performance.” Please be aware of this in advance.
※For pre-sales not listed above, the ticket issuance date remains unchanged at “15:00, 5 days before the performance.”
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
■About Ticket Issuance and Entry
- A smartphone compatible with the exclusive app ALPHAZ is required to receive your ticket and enter the venue.
- Please ensure that you and your companions download the ALPHAZ app.
- Downloading, registering and using purchased tickets through the app is free of charge.
After purchasing your ticket, please complete steps 1-6 in advance of the event.
Failure to complete these steps may result in delayed entry.
Ensure you check and complete the following before attending:
1. **Download the ALPHAZ App:**
To receive your digital ticket, you will need to download the smartphone-exclusive app, ALPHAZ. Please download the app from the following locations:
- **For iPhone users:** App Store [Download here]
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
- **For Android users:** Google Play [Download here]
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
**Supported OS:**
- iPhone: iOS 14 and later
- Android: Android 7.0 and later (some models are excluded)
2. **Log in to the ALPHAZ App:**
To use the ALPHAZ app and TICKET feature, a ＋ID is required.
If you do not have a ＋ID, create one via the "＋ID Create New" option on the ALPHAZ app login screen or the ALPHAZ website menu.
Next, log in to the ALPHAZ app using your ＋ID.
Those who already have a ＋ID should log in to the ALPHAZ app with their existing ＋ID.
3. **Register for the TICKET Feature:**
After logging in to the ALPHAZ app, pre-registration for the TICKET feature is required. Follow the steps provided to complete the registration.
**Registration Steps:**
1. From the menu, select "TICKET."
2. Enter your information on the TICKET information screen and press the confirmation button.
3. Follow the on-screen instructions to verify your phone number.
4. Once the ‘registration complete’ screen is displayed, press the "return" button.
5. Your registration is complete when the MY EVENT screen is displayed.
*Ensure that you register using the mobile phone number you entered when purchasing your ticket.
*Tickets will not be displayed before the start date of the event (ticket issuance start date).
Steps 4 to 6 should be completed after the ticketing start date.
Once ticketing begins, you will receive an email at your registered email address with information on how to start receiving your tickets.
4. **Ticket Collection:**
After the ticketing start date, follow these steps to collect your tickets:
【Ticket Retrieval Procedure】
1. Press "TICKET" from the menu.
2. If you registered with a phone number to receive tickets at the time of purchase, the RECEIVE (ticket collection) screen will be displayed.
3. Press "confirm" on the ticket collection screen.
4. Check the ticket details and press "receive ticket."
5. Completion is confirmed when "Ticket received" is displayed.
*If you have not yet registered, follow the on-screen instructions for registration (enter TICKET information, verify phone number).
*Tickets will be displayed only if there are tickets available to be received for your registered phone number.
*If the phone number you registered at the time of purchase is different from the one authenticated with the ALPHAZ app, you will not be able to issue the ticket.
*Tickets will not be displayed in the app before the event display start date (ticket issuance start date).
5. **Ticket Distribution:**
For this event, each attendee must hold one ticket to enter. If you purchased more than one ticket, please distribute the tickets to your companions as follows:
【Ticket Distribution Procedure】
1. Press "TICKET" from the menu.
2. Select the event you wish to distribute tickets for from MY EVENT.
3. Press "ticket details" for the ticket you wish to distribute.
4. Press "distribute ticket."
5. Choose either "email," "SMS," or "copy URL." Pressing any of these options will either launch an application with the transfer URL or copy the URL.
6. Send the URL without deleting it. If copying the URL, paste it into a message app and send it to your companion.
7. The ticket will display "waiting for acceptance."
8. Once the companion accepts, their name will be displayed on the ticket.
*Tickets purchased by the buyer cannot be distributed or transferred.
*Companions also need to download and register with the ALPHAZ app.
*If tickets are not distributed before attending, entry may be delayed.
Ensure to distribute the tickets and have companions download the ALPHAZ app and receive their tickets before attending.
6. **Entry on the Day of the Event:**
Entry at the venue will be authenticated with a QR code. From the ALPHAZ app menu, press "TICKET," then either the QR tab or "show entry QR code" on the ticket screen to display your QR code and proceed to the entrance.
*QR code screenshots or screen captures cannot be used for event participation.
*Entry will be one person at a time, displaying their QR code.
*If steps 1-4 have not been completed by both the applicant and companions, entry may be delayed. Please ensure to complete ticket collection and distribution before attending.
*The entrance may be very crowded just before the start of the performance, potentially affecting timely entry, so please arrive early.
*If your phone is offline and not displaying the latest QR code, it may not authenticate. Updating online will display the latest QR code.
ALPHAZ Digital Ticket Information
Operating hours: Weekdays 13:00 - 17:00
Contact Form: ALPHAZ Digital Ticket Information Contact Form
https://supportform.jp/ALPHAZ-Digital-Ticket-Information
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★Important Notes for Attendees★
- During the performance, please either stand or sit at your own seat. Leaving your seat, rushing forward, or leaning out of your seat is prohibited.
- Please understand that cancellations, changes, or refunds for tickets purchased for the event are not possible, regardless of the circumstances.
■Initiatives for This Performance■
- To prevent overcrowding in the designated smoking area, smoking is prohibited throughout the venue.
- The possession and consumption of alcoholic beverages, as well as entry in an intoxicated state, is prohibited.
- Pregnant individuals, those who may be pregnant, those with chronic illnesses or underlying health conditions, and anyone who may find it difficult to act independently should prioritize their own and their companions' safety and carefully consider their attendance.
- Gifts, celebratory flowers, and stand flowers for performers are not accepted. Any items delivered to the venue or handed directly to members or staff will be declined.
- Fan letters should be placed in the designated fan letter box located within the venue.
We will make every effort to ensure a safe and enjoyable experience for everyone attending, and we kindly ask for your understanding and cooperation.
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■Inquiries about ALPHAZ
XG OFFICIAL FANCLUB ALPHAZ
https://xg.pasch.fan/
■Inquiries about ticket applications
FAQ "Frequently Asked Questions"
https://info2.y-tickets.jp/info/faq/
■Ticket Office
Operating hours: Weekdays 13:00-17:00
Inquiry Form
https://info2.y-tickets.jp/inquiry/input
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Information
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://supportform.jp/ALPHAZ-Digital-Ticket-Information
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