Ticket Issuance & Entry Information for “XG 1st WORLD TOUR ‘The first HOWL’ FINAL Landing at TOKYO DOME”
Ticket issuance and admission require a smartphone that can run the "ALPHAZ" app.
* Please ensure that you and those accompanying you have also downloaded the ALPHAZ app.
* While the app is a fan club app, downloading, registering for use, and using purchased tickets are free of charge.
After purchasing a ticket, please complete the following steps 1-6 in advance before coming to the event.
If you have not completed the procedures, it may take some time before you are allowed to enter.
Please be sure to read the following and complete the procedures before coming to the event.
1. Download the "ALPHAZ" app
In order to receive your ticket, you will need to download the "ALPHAZ" app. You can download the app from the links below.
[For iPhone] App Store
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
[For Android] Google Play
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
■ Supported OS
iPhone: iOS14 and beyond
Android: Android 7.0 and beyond (*excluding certain devices)
2. Log in to the "ALPHAZ" app
A＋ID is required for the ALPHAZ app, and use of any TICKET functions.
If you do not have a +ID, please create one by selecting "Create a new + ID" on the ALPHAZ app login screen or "Create a new + ID" from the menu in the upper right corner of the ALPHAZ website.
Then, please log in with the +ID you created by selecting "Login with your +ID" in the ALPHAZ app.
If you already have a +ID, please log in with your +ID from "Login with your +ID" on the ALPHAZ app.
3. Registration to use the TICKET function
After logging in to the ALPHAZ app, you must register in advance to use the TICKET function. Please follow the steps below to register.
【How to register】
① Press "TICKET" from the menu.
② Please enter your details in the TICKET Basic Information Entry Screen and press the confirm button.
③ Follow the instructions on your screen to authenticate your phone number.
④ When the Registration Completed screen appears, press the "Return" button.
⑤ Registration is complete when the "MY EVENT" screen appears
* Please be sure to register the same phone number as the cell phone number for receiving tickets at the time of ticket purchase.
* Tickets will not be displayed before the ticketing start date (event display start date).
Complete procedures 4-6 below after the ticketing start date (event display start date).
Once ticketing has started, an email will be sent to the email address registered at the time of application to inform you of the commencement of ticketing.
◆ Ticketing start date (event display start date)
<Eligible Applications>
・ALPHAZ ANNUAL PREMIUM/STANDARD Member Pre-Sale
・ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Pre-Sale
・ALPHAZ All Member Pre-Sale (including Free Members)
・Official Website Pre-Sale
・Official Social Media Pre-Sale
・J-WAVE Lottery Entry
・mu-mo TICKET Pre-Sale (Lottery / First-Come, First-Served)
・Ticket Pia Pre-Sale (Lottery / First-Come, First-Served)
・Lawson Ticket Pre-Sale (Lottery / First-Come, First-Served)
・e+ (ePlus) Pre-Sale (Lottery / First-Come, First-Served)
・VVIP SEAT Upgrade Lottery
・VIP SEAT Upgrade Lottery
・VIP SEAT Second Round Upgrade Lottery
・General Sale
・Waitlist Entry
<Ticketing Date>
From 3:00 PM on Friday, 9 May 2025 (JST)
◆ Announcement Date for Seat Numbers
From 3:00 PM on Tuesday, 13 May 2025 (JST)
4. Receiving your tickets
After the event displays the start date and time (ticketing start date and time), please follow the steps below to receive your tickets.
【How to get your tickets】
① From the menu, press "TICKET"
② If you are registered with the phone number as the receiving number when purchasing the ticket, the "RECEIVE" (ticket receipt) screen will be displayed.
③ On the "RECEIVE" screen, press "Confirm".
④ Verify the ticket details and press "Receive ticket".
⑤ You will have received the ticket when the text "Ticket received" is displayed.
* If you have not registered, follow the on-screen instructions for registration (enter your "TICKET" information and verify your phone number).
* It will only be displayed if there are tickets that can be received with your registered phone number.
* Please note that if the "phone number registered at the time of ticket purchase" and "the phone number authenticated with the ALPHAZ app" are different, tickets cannot be issued.
* Tickets for events prior to the start date of their ticketing (display start date) cannot be used within the app.
5. Ticket Distribution
Each person is required to bring one ticket for admission to this performance. If you purchase two or more tickets, please follow the instructions below to distribute the tickets to those accompanying you.
【How to Distribute Tickets】
① From the menu, press the "TICKET" button.
② Select the event for which you want to give tickets from "MY EVENT".
③ Press "Ticket information" for the ticket you want to use.
④ Press "Transfer ticket"
⑤ Press "Email", "SMS" or "Copy URL". Pressing each will launch an application containing the delivery URL or copy the URL.
⑥ Send without deleting the URL. If you copy the URL, you can paste it into any messaging application and send it to any accompanying guests.
⑦ The entry text will change to "Requesting ticket acceptance"
⑧ When the ticket has been received by the accompanying person, the name of the person who received the ticket will be displayed on the ticket.
* Please note that tickets for purchasers cannot be distributed or transferred.
* Accompanying guests must also download the ALPHAZ app and register an account.
* Arriving at the venue without distributing the tickets may delay your admission.
Please be sure to distribute tickets, make sure any accompanying individuals have downloaded the ALPHAZ app, and receive the tickets before you arrive at the venue.
6. Entry on the day of the event
QR code authentication will be conducted at the venue entrance. Press "TICKET" from the ALPHAZ app menu, display the QR code from the QR tab, or "Display QR code for venue entry" on the ticket screen, and proceed to the entrance.
* It will not be possible to participate in the event by presenting screenshots or pictures of QR codes.
* For this performance, each person must present a QR code to enter.
* If both the applicant and accompanying person(s) still need to complete steps 1 through 4, access to the venue may take extra time. Be sure to receive and distribute tickets before arriving at the venue.
* The entrance may be very crowded just before the performance begins. As such, you may not be able to enter the venue in time for the start of the performance, so we recommend arriving early and in adequate time.
* If the latest QR code is not displayed because your smartphone is not connected to the internet, it will not be possible to authenticate your tickets. In that case, press "Refresh" while your phone has a connection to the internet and the latest QR code will be displayed.
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Infomation
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://supportform.jp/ALPHAZ-Digital-Ticket-Information
* Please ensure that you and those accompanying you have also downloaded the ALPHAZ app.
* While the app is a fan club app, downloading, registering for use, and using purchased tickets are free of charge.
After purchasing a ticket, please complete the following steps 1-6 in advance before coming to the event.
If you have not completed the procedures, it may take some time before you are allowed to enter.
Please be sure to read the following and complete the procedures before coming to the event.
1. Download the "ALPHAZ" app
In order to receive your ticket, you will need to download the "ALPHAZ" app. You can download the app from the links below.
[For iPhone] App Store
https://apps.apple.com/us/app/xg-official-fanclub-alphaz/id1597302854
[For Android] Google Play
https://play.google.com/store/apps/details?id=fan.pasch.xgalx&referrer=utm_source%3Dlp%26utm_medium%3Dbannar%26utm_campaign%3Dregular&pli=1
■ Supported OS
iPhone: iOS14 and beyond
Android: Android 7.0 and beyond (*excluding certain devices)
2. Log in to the "ALPHAZ" app
A＋ID is required for the ALPHAZ app, and use of any TICKET functions.
If you do not have a +ID, please create one by selecting "Create a new + ID" on the ALPHAZ app login screen or "Create a new + ID" from the menu in the upper right corner of the ALPHAZ website.
Then, please log in with the +ID you created by selecting "Login with your +ID" in the ALPHAZ app.
If you already have a +ID, please log in with your +ID from "Login with your +ID" on the ALPHAZ app.
3. Registration to use the TICKET function
After logging in to the ALPHAZ app, you must register in advance to use the TICKET function. Please follow the steps below to register.
【How to register】
① Press "TICKET" from the menu.
② Please enter your details in the TICKET Basic Information Entry Screen and press the confirm button.
③ Follow the instructions on your screen to authenticate your phone number.
④ When the Registration Completed screen appears, press the "Return" button.
⑤ Registration is complete when the "MY EVENT" screen appears
* Please be sure to register the same phone number as the cell phone number for receiving tickets at the time of ticket purchase.
* Tickets will not be displayed before the ticketing start date (event display start date).
Complete procedures 4-6 below after the ticketing start date (event display start date).
Once ticketing has started, an email will be sent to the email address registered at the time of application to inform you of the commencement of ticketing.
◆ Ticketing start date (event display start date)
<Eligible Applications>
・ALPHAZ ANNUAL PREMIUM/STANDARD Member Pre-Sale
・ALPHAZ ANNUAL PREMIUM/STANDARD・MONTHLY Paid Member Pre-Sale
・ALPHAZ All Member Pre-Sale (including Free Members)
・Official Website Pre-Sale
・Official Social Media Pre-Sale
・J-WAVE Lottery Entry
・mu-mo TICKET Pre-Sale (Lottery / First-Come, First-Served)
・Ticket Pia Pre-Sale (Lottery / First-Come, First-Served)
・Lawson Ticket Pre-Sale (Lottery / First-Come, First-Served)
・e+ (ePlus) Pre-Sale (Lottery / First-Come, First-Served)
・VVIP SEAT Upgrade Lottery
・VIP SEAT Upgrade Lottery
・VIP SEAT Second Round Upgrade Lottery
・General Sale
・Waitlist Entry
<Ticketing Date>
From 3:00 PM on Friday, 9 May 2025 (JST)
◆ Announcement Date for Seat Numbers
From 3:00 PM on Tuesday, 13 May 2025 (JST)
4. Receiving your tickets
After the event displays the start date and time (ticketing start date and time), please follow the steps below to receive your tickets.
【How to get your tickets】
① From the menu, press "TICKET"
② If you are registered with the phone number as the receiving number when purchasing the ticket, the "RECEIVE" (ticket receipt) screen will be displayed.
③ On the "RECEIVE" screen, press "Confirm".
④ Verify the ticket details and press "Receive ticket".
⑤ You will have received the ticket when the text "Ticket received" is displayed.
* If you have not registered, follow the on-screen instructions for registration (enter your "TICKET" information and verify your phone number).
* It will only be displayed if there are tickets that can be received with your registered phone number.
* Please note that if the "phone number registered at the time of ticket purchase" and "the phone number authenticated with the ALPHAZ app" are different, tickets cannot be issued.
* Tickets for events prior to the start date of their ticketing (display start date) cannot be used within the app.
5. Ticket Distribution
Each person is required to bring one ticket for admission to this performance. If you purchase two or more tickets, please follow the instructions below to distribute the tickets to those accompanying you.
【How to Distribute Tickets】
① From the menu, press the "TICKET" button.
② Select the event for which you want to give tickets from "MY EVENT".
③ Press "Ticket information" for the ticket you want to use.
④ Press "Transfer ticket"
⑤ Press "Email", "SMS" or "Copy URL". Pressing each will launch an application containing the delivery URL or copy the URL.
⑥ Send without deleting the URL. If you copy the URL, you can paste it into any messaging application and send it to any accompanying guests.
⑦ The entry text will change to "Requesting ticket acceptance"
⑧ When the ticket has been received by the accompanying person, the name of the person who received the ticket will be displayed on the ticket.
* Please note that tickets for purchasers cannot be distributed or transferred.
* Accompanying guests must also download the ALPHAZ app and register an account.
* Arriving at the venue without distributing the tickets may delay your admission.
Please be sure to distribute tickets, make sure any accompanying individuals have downloaded the ALPHAZ app, and receive the tickets before you arrive at the venue.
6. Entry on the day of the event
QR code authentication will be conducted at the venue entrance. Press "TICKET" from the ALPHAZ app menu, display the QR code from the QR tab, or "Display QR code for venue entry" on the ticket screen, and proceed to the entrance.
* It will not be possible to participate in the event by presenting screenshots or pictures of QR codes.
* For this performance, each person must present a QR code to enter.
* If both the applicant and accompanying person(s) still need to complete steps 1 through 4, access to the venue may take extra time. Be sure to receive and distribute tickets before arriving at the venue.
* The entrance may be very crowded just before the performance begins. As such, you may not be able to enter the venue in time for the start of the performance, so we recommend arriving early and in adequate time.
* If the latest QR code is not displayed because your smartphone is not connected to the internet, it will not be possible to authenticate your tickets. In that case, press "Refresh" while your phone has a connection to the internet and the latest QR code will be displayed.
■ Inquiry Regarding ALPHAZ App "TICKET Function"
(Inquiries Regarding Ticket Issuance and Distribution Procedures)
ALPHAZ Digital Ticket Infomation
Business Hours: Weekdays 13:00-17:00
Inquiry Form:
https://supportform.jp/ALPHAZ-Digital-Ticket-Information
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